The Junction Hotel and Hostel

호스피스 치료를 받은 친구를 만나러 듀랑고에 다녀왔습니다. 합리적인 가격(여름에 Durango에서 찾기 쉽지 않음) 위치에 편리하고 잠자기 좋은 위치를 원했습니다. 나는 가구가 잘 갖춰져 있고 좋은 에어컨이 있는 새 건물에 방을 얻었다. 모든 것이 작동했고 방은 깨끗했습니다. 놀라운 보너스는 수영장과 유럽식 아침 식사였습니다. 어느 쪽도 기대하지 않았습니다. 가장 좋은 부분은 직원이었습니다. 2박을 하는 동안 10명 가까운 직원과 교류했을 것입니다. 직원 한 명 한 명이 매우 도움이 되고 유능하고 친절했습니다. 그들은 내가 필요로하거나 질문이있는 모든 것을 올바르게했습니다. 그것은 Durango에 대한 슬픈 방문 동안 매우 즐거운 경험을했습니다. 당신이 혼자 여행하든, 커플로, 심지어 가족으로 여행하든, 모텔 듀랑고는 실제 "비용"이 많이 들지 않고도 "비용을 잘 채워야" 합니다. 이 위치는 "상승 중"이며 직원이 그렇게 만듭니다. 브라보 여러분!

On the water with picnic table and chairs remodeled very clean and nice front desk was very nice very accommodating the swimming pool looks really fun place to relax and have a drink. Walking distance from everything what a fun place to be Durango was nice

Staff was really friendly. Had a few small issues. Within a few minutes of letting the front desk know about them, the maintenance man had them fixed.

I have never experienced unprofessionalism as bad as this motel. I am a local, I checked in for 1 week looking for some peace and quiet away from home on Sunday 3/24. Monday 25th my husband ends up in the emergency room and I had to cancel the stay. Due to their office hours, closed between 11 and 3, I had to wait till after 3 to cancel the rest of my week stay, so the front desk staff said I would still need to pay for Monday night, but the rest of the time could be canceled and refunded. The rest of the time equaled 5 nights, Tuesday 3/26 - Sunday 3/31. On Tuesday I called to check on the refund and was told by operational manager Joe that I would not be refunded any portion of my stay and there was nothing he could do. With the week reservation I received a discounted rate, so I stated it would be fair to refund the full amount of the stay and charge me the full nightly rate for the 2 nights I had the room reserved. This also was not allowed as an option. I asked to speak with someone else and waited for a call back. Joe attempted to avoid contact with me, excusing himself as busy when asked why he hadn't returned my calls over a couple days time. He had his employee call me back on Thursday to tell me I couldn't be refunded but I could receive a credit for a future stay. I asked why there wasnt someone else I could speak to, and was told the corporation that owns the motel takes 7 months or more to get in contact with. I would not stay here again or support this business operation further, and would advise anyone who may potentially have their trip plans change mid-stay (emergencies can happen to anyone), to consider another option, because you will not be respected here and your money will be stolen; in my case, $500 lost, (spent on 1 night stay and one extra night reserved due to timing).

The highlight was meeting Molly, the front desk attendant, who went way above and beyond for us. She was very personable and interesting and really a down to earth, kind person that is helping the world be a better place. Not only did she quickly deliver extra blankets, she found a pair of reading glasses to lend. Beyond her excellent service, the bed and pillows were just the right softness and the room was super clean.

DO NOT BOOK HERE. I checked in after hours and while I was able to obtain my keys... they didn't work. Not to get in the building, not to get in the room. I was stranded at 11pm in the winter with no way to get help. I had to book a very pricey last minute stay elsewhere, and the next day Motel Durango could not have cared less. I ended up cancelling the rest of my trip because I had spent so much on a last minute room and Motel Durango refused to provide any compensation for this. They ruined my vacation and cost me so much money. I also heard some other guests come in and ask if the laundry or kitchen were available yet... apparently they'd been out of commission for 3 weeks due to a pipe burst. Seriously get it together Motel Durango. There's cheap and then there's dangerous (leaving people stranded) and negligent (not amenities for longer term hostel guests).

Excellent place to stay on a budget. No. Its not the Ritz-Carlton. But for the $? It is definitely worth looking at. I would stay again. I used to travel for business. I've been in a ton of hotels. I would stay here again. No problems in that decision

I highly recommend not staying at this motel. As soon as we entered the hotel room, we immediately regretted that we did it: stagnant air, dirty floors and furniture. But the worst thing that we found are traces of insects, especially bedbugs. When we came with claims to the motel administrator, she said: - What do you want, now is such a time of year! We hardly took our money and left for the night at some other motel 50 miles away, where there was a clean bed and no signs of insects either in the bed or in the whole room.

Dilapidated, super dirty! I have never experienced a worse hotel/motel. $100 a night is a joke. $250 as a guarantee an outrage. The facility is broken or absolutely run down. Unfortunately I can't find anything positive