엠버시 스위트 콜럼버스 - 더블린(Embassy Suites by Hilton Columbus Dublin)

Good stay

I was disappointed in room cleanliness. Bathtub rings, moldy areas in Bathroom ceilings and walls, toilet wouldnt flush consistently, room door was stck and wouldnt open...required maintenance intervention. Air conditioner kept resetting itself to 67' and no heat was available. Desk clerk most helpful told me to turn everything to off but we couldnt turn heat on. It helped a little. I really wanted to see a directory in the room. I had to keep calling desk with simple questions that are usually solveable when a facility/ community directory is available. I.e...is there a restaurant, where is pool, what are pool hours, is there a guest laundry? What dining places deliver here? At checkout Sunday morning it appeared that only one elevator was working. 20 min wait for elevator. Long lines of guests on every floor trying to get an elevator.Had to call front desk to tell them.I did love my desk clerk she seemed very helpful when i sought her out for help. I didnt get her name. She is a tall, thin, black young lady with engaging personality and smile. She checked me in and appeared to be on duty all weekend. She deserves your acknowledgement and appreciation as a really great face for your brand! It was an OK weekend, I just wish things would have been a little more polished and guest focused inside the room so that I didnt have to feel like i was a cranky, needy, guest by calling the desk all the time.

The Hotel's architecture and included amenities were great. They had a complimentary Snacks and Drinks social every night for guests, and the included breakfast was the best I've had at a hotel in ages. However, due to the previous nights guests, the Pool was "Temporarily closed" and, while the staff was very friendly, they continuously gave us incorrect information about when the pool area would be cleaned, so we never got to swim while we were there. We were told several times that it'd be open at "X" time, and it never was, and we just became the next shifts problem. Overall, it was a good visit and we'll be staying here again in the future. Just be sure that there isn't a cheerleading competition being held nearby before booking, if you want to swim.

I loved the layout of the suite, and all the shower gel lotion, shampoo creamer that was in the shower on hooks was so nice to have everything there for you. And in the morning the chef made us omelettes that were fantastic the layout of the hotel with the glass elevator was so cool.

Great place to stay the people are very nice. The only thing was that I booked the room four people and accessible. The room was not and was only set up for two people. It was my daughter's birthday so I didn't say anything, but it was disappointing.

We’re always happy with our stay at the Embassy! We love the breakfast and the family a**osphere is always comforting

My only complaint is that the pillows are very thick and uncomfortable. The hotel is very nice!

The lobby is beautiful, the staff is amazing, the breakfast is phenomenal, not to mention how perfect the room was for my family of 3.

Love the easy access with this hotel. Very nice neighborhood and not far from the main attractions of Columbus