Stayed here on business with 5 colleagues. Best thing are the staff, who are really friendly and helpful. Room was adequate. Luckily I was away from the main road, so my stay was quiet. Other colleagues had to put up with other guests screaming & shouting & loud music. Bed was clean, but not hugely comfortable- too soft. Furniture had seen better days and lighting was ineffective. Only one full mirror in the room and it was in an alcove with no lighting so difficult to do hair/makeup. Bathroom was a huge plus - clearly recently upgraded with nice fittings and good, powerful shower with plenty hot water. Toiletries were fab - neroli & bergamot are my favourite scents and nice soft, white thick towels. Breakfast was very slow service. I asked for poached eggs (not advertised) & they were delicious but brown toast was 50/50 white/brown and barely hot bread. The waitress also kept forgetting our hash browns, which weren’t worth the wait. Full English looked nice. Colleagues said that there was a man, clearly off his face on drugs in the bar the night before as he sat gurning & grinding his teeth which was off putting, but thankfully I opted to head to bed after we’d returned from dinner. Wine was delicious, but not much of an atmosphere. Convenient for the train station and surrounding area & they offer discounted parking in the nearby Frenchgate shopping centre, which is secure. Would I stay again? Possibly, but only if on business again.
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