힐튼 가든 인 웨스트체스터 돕스 페리(Hilton Garden Inn Westchester Dobbs Ferry)

No benefits or perks given at this location. Pool closed service in bar area v slow.

經常入住的酒店，房間和服務都很熟悉了

호텔은 새롭지 만 특히 고품질은 아닙니다. 의료 행위를 생각하십시오. 카펫 베이스보드. 방은 편안했습니다 - 좋은 침대. 호텔은 인력이 부족했습니다. 늦은 밤에 체크인하는 데 시간이 오래 걸렸습니다. 로비는 무언가를 하고 있는 직원들로 가득 차 있었다. 아침 식사는 끔찍했습니다. 다른 테이블에서 은식기를 가져와야 했고 로비로 가서 직접 커피를 제공해야 했습니다. 그런 다음 매우 여행 호텔 음식에 40달러였기 때문에 포기하라고 요청했습니다. 그들이 한 것에 감사드립니다.

객실은 현대적이며 잘 꾸며져 있습니다. 객실에는 매우 현대적이고 조명이 밝은 욕실이 있습니다. 객실에는 냉장고, 전자레인지, 다리미, 헤어드라이어, 책상이 있습니다.

The room was very clean. The front desk staff were very friendly and helpful. I would stay here again.

Our room was nice, but MULTIPLE lights in our bathroom and closet had bulbs that were out. Super inconvenient

The room was horrible -the curtains were broken and would not move up or down. The faucet and the toilet paper holder in the room were broken as well -lousy experience!

Cons: Staff at check in was on their cell phone, took a minute before they looked up to help me. My 2nd key card didn’t work. Should have included breakfast like other hotels at this price, not $25 per person. For four people, there was only 3 bath towels upon our late check in. Pros: nice big end of hall and corner room for my family

I reserved Dec. 2-9. I extended my stay another week Dec. 9-16. I checked out the 9th, paid my balance & paid for the week Dec 9-16. I was given a new keycard for the same room so I would not have to pack and move rooms. On Dec. 9th, 2023 at 11:36p.m. I was woken up abruptly by a man in civilian clothes banging loudly on the door. I woke up terrified and disoriented. The man demanded I opened the door. Said he was sent to remove me from the room, that the room was supposed to be vacant. He angrily insisted I needed to get dressed and leave the room. I asked for the manager to please call my room, he said he was the manager. I later found out he was the food & beverage manager Omar, not the hospitality manager. A couple was coming in the hallway & looked at us like we were a bickering couple. Extremely embarrassing on top of the harassment. I gave him my last name & explained I had extended my stay. He left. About 5minutes later I got a call from Rasheed at the front desk. He went on & on yelling at me demanding I leave the room. This went on for long minutes to where I put the phone down to not hear his yelling and insults. I was harassed, terrified, insulted, humiliated and disrespected by these men. The harassment kept me from sleeping well for the rest of my stay. I had to go to urgent care & from urgent care they sent me to the ER. Still today 12/20/23, I wake up at night terrified & anxious in my own home. This was the worse expirience I ver had in any Hotel; ever!