Homewood Suites by Hilton Destin

Checked in at 2am Thursday after a 8hr drive. First night staying in this hotel we were woken up at around 9am to a fire alarm, when I checked in I was not informed of the “ alarm system checks” this “alarm check” lasted for HOURS we finally got fed up with the alarm going off and on in 5 min increments and checked out Thursday around 3pm (the alarm system was still on by then as well). I booked this hotel from wed-sat. I decided to cut the trip short and stayed 1 more night elsewhere. Was told by the front desk we could get reimbursed for Friday night, but I have yet to see anything in my account. This staff/hotel has no ethics or empathy for the people staying here. Look else where

I will be returning! Everything was great! I didn’t get to spend much time in the room but I was impressed with the overall experience and price!

Room was overall clean and modern but the bed was absolutely horrible. I got maybe 2 hours of sleep and my husband got maybe 4. And the pillows are awful.

Beautiful rooms. Very large. Only thing, had only 3 forks in the room and only one chair for the table. Wasnt able to get another from another room. This was odd as the room could house at least 4 people

I don't generally review hotels. There were just to many issues for highly rated hotel. Very nice and very clean buy, the room layout was horrible the TV was mounted on side wall no swivel . Couldn't watch from bed or sofa. The only option was desk chair for one. The breakfast all days was cold, the meats eggs and sausage gravy. I have never had breakfast this cold. I was actually afraid to eat it. Every day of our stay we had to call desk to get wash rags and every day they said they were short. On the weekend when they were really busy I could understand the possibility. On the weekdays there way hardly anyone there and still had the problem.They would finally send some up. On our last full day house keeping didn't show up until 4:30. Asked if it was to late, it was.House keeping understands no English, couldn't even ask for wash rags they didn't understand. Unfortunately just to many issues for me!

I booked this room 3 weeks out. Property booked my room twice. I got there my room wasn’t available they double booked it and gave it to someone else. They had one smaller room available and did not even credit me the difference in price I paid. They did not keep up with towels and blankets. We waited almost an hour at the pool in cold windy conditions for clean towels.

My stay here was perfect. The place was very clean and the staff was very friendly, accommodating, informative and professional. We will definitely be returning to this same hotel when we come to visit again!

To be a newer property it wasn’t as clean as I’d hoped. Not terrible but I usually love Homewood suites and this one was ok. It had a pet odor. They are pet friendly. Also we only had two towels in our suite and no wash cloths. We asked for more but had to wait, there were none available at that time. I also asked for a late checkout and was immediately denied. The breakfast ran out quickly, we told them and they did bring out more items. They are very conveniently located to shops, restaurants and directly across the street from the beach and that was nice. There were many kids in the lobby running around. I would go back there but I hope the next time is a much better experience especially for Hilton.