딘 호텔 예약

'우와!! 정말 놀라운 호텔입니다. 정전 한가운데에 도착했고 정중하고 친절하고 전문적인 직원이 상황을 알리고 무료 니블로 불 옆 자리를 제공했습니다. 우리는 전원이 복원될 때까지 상황을 최신 상태로 유지했습니다. 혼란을 고려하여 직원들은 침착하게 유지되었고 모든 음식은 신속하게 배달되었고 맛있었습니다. 객실은 매우 세련되게 꾸며져 있으며 시설이 잘 갖추어져 있으며 흠이 없었습니다. 침대는 매우 편안했고 객실은 얼어붙은 밤에 따뜻했습니다. 아침 식사는 정말 좋았고 우리는 모든 직원이 잘 돌 보았습니다. 우리는 그것이 우리가 머물렀던 가장 멋진 호텔 중 하나이며 누구에게나 The Melbreak를 100% 추천할 것이라고 말해야 합니다. 잘했어 모두들 걱정했어'

'편안한 객실, 리셉션의 효율적인 직원.'

'Booked in for 1 night to have a rest in some luxurious surroundings after a lot of travelling around the country visiting friends. Hunday Manor is a beautiful old house in a fantastic spot on the side of a hill with a great view. The hotel is very well appointed and the rooms are well looked after. The quality of the food for both an evening meal and the cooked-to-order breakfast was excellent. Perhaps the only facility I would add is a few overnight EV charge points in the car park. The service however was rather comical, starting with check-in. After confirming my name, 1 night stay, and printing out the reservation sheet, somehow the chap on reception muddled up my solo reservation with a couple arriving on the same day who were staying for a couple of weeks and gave me their room. After settling in for a much needed afternoon nap in the very comfortable bed and 'locking' the door on the inside, the rather startled couple walked in having been given a card for the same room. From that point on I never really managed to relax. I offered to move room when I went down for dinner later on, but the chap declined and mumbled something odd about the length of stay and seemed to point at the paperwork suggesting I had signed it making it my mistake! Sigh. Things didn't get a lot better in the restaurant. Myself and another solo traveller were given tables at the back (by the same chap), seemingly to keep us out the way of the couples who arrived later and were seated at the windows. When either of us asked questions about the menu there was lack of understanding about the dishes.. I was then asked around half a dozen times by multiple staff if everything was ok. Meanwhile I could hear one of the couples quitely chatting about their room, no doubt the room I was in. Upon trying to put the bill on my room, the same chap from earlier left me at the bar with a card machine asking whether I wanted to add a tip. At breakfast the next morning it continued. When I arrived the first breakfast room was full of tables needing clearing so I was given a table in the same area where I had dinner. This time given a table at the window but right in front of the only other guest, a lady already eating her breakfast. My table wasn't set so inexplicably the waiter clumsily took a second place-setting from her table while she was midway through eating! After dusting a few crumbs from one of the plates I enjoyed my breakfast. Towards the end of eating the staff were discussing how to rearrange the room for an event later in the day and started moving things around. After hearing the same couple from dinner asking to be told when their room was made available, cleaners were hanging around at the bottom of the stairs when I returned to the room. Nothing like a bit of a hurry up to finish breakfast and get out of your room to make you feel like a valued guest. Upon check-out an apology and a chat but by then the damage was done. No offer to comp a drink (or dinne)r after making a mess of things either. It's a lovely hotel that could offer a real 5-star experience, but the service ended up more like an episode of Fawlty Towers and needs a bit of a rethink. Next stop China.'