엘도라도 호텔 쿠엔카(El Dorado Hotel)

Para el precio es muy malo , cuarto muy pequeño, para 2 personas no sirve , por que el escritorio molesta , y muy estrecho ,

Staff are nice and the hotel is clean and elegant. But the rooms are very small and all equipment (everything from the gym to the hairdryers) is ancient and on its last legs.

Great location, within walking distance of most landmarks. However, I experienced issues with hot water during my stay. Additionally, there was an excessive use of spray (either bug spray or cleaning spray) in the elevator and corridors, resulting in an overpowering smell.

The hotel is very close to Cuenca's Square. The rooms are well designed and the staff is very professional and courteous...

I paid for a room with a city view. You know the ones like on their pictures. I was put into a room that was the size of a closet. So I complained and showed him what I paid for and then I got a room with a view a rooftops nothing else. And then I was charged on the way out for things. I didn’t even use like the alcohol that I don’t drink.. if you read this, I think you can figure out the rest!

The staff went above and beyond during are extended stay to make sure we were comfortable. I was there for eye surgery and they made sure my stay was as smooth as possible.

Excellent stay for many reasons. Great staff, great location, excellent breakfast, close to all restaurants and shops, safe.

Older but well maintained. Close to shopping and dinning.

I will not return, there are better options around