오션 파라다이스 호텔 앤 리조트 후기

에어컨이 작동하지 않았어요. 매 시간 리셉션에 가느라 4시간을 기다려야 했어요. 그래도 에어컨은 고쳐지지 않았고, 온라인으로 결제했는데도 리셉션에서 숙박 요금을 다시 청구했어요. 그런데도 환불해 줬어요. 정말 아깝네요.

아침 식사는 훌륭했고, 호텔도 매우 친절하고 좋았습니다.

I recently stayed at this hotel, which is self-rated as a 4-star property. However, based on my experience, it would be more accurately categorized as a 2-star hotel. Firstly, my booking inquiry through Trip.com was never responded to, which was disappointing. The room itself was spacious but quite dated, and the view from the window was nonexistent—contrary to the advertised mountain or sea views. The behavior of the support staff was unprofessional and discourteous. They often shouted across the hotel and seemed more focused on their own conversations than attending to guests. It appeared that many of them might be personally connected to the owners, which could explain the lack of hospitality training. Security procedures were excessive, with all belongings scanned upon entry. Additionally, important policies—such as the prohibition of outside food, drinks (including alcohol), and restrictions on visitors—were not disclosed on Trip.com, which felt misleading. The overall atmosphere was not welcoming, especially in public areas, and I did not feel respected as a guest. The buffet breakfast was also disappointing, with many items appearing stale and poorly prepared. In summary, I would not recommend staying at this hotel. It did not meet basic expectations for comfort, service, or transparency. If possible, I would give it a negative rating.

The room was very clean and tidy. The location is right at the center of Cox’s Bazar, which was very convenient. I really liked the staff — they were humble, friendly, and very cooperative.

정말 좋았고 모든 서비스가 친절했습니다. 더 많은 것을 제공해 주셔서 감사합니다. 여행을 즐기세요. 모든 서비스가 즐거웠고 여러분이 쉽게 즐길 수 있고 더 많은 즐거움을 만날 수 있는 많은 것들이 있었습니다. 좋은 작업과 환대에 감사드립니다.

모든 게 좋았고 직원들도 친절했지만, 협상의 여지가 조금 있었으면 좋았을 것 같습니다. 수영장은 쾌적했습니다. 탁구, 사우나 등 재밌는 액티비티도 많고, 바와 스파도 있습니다. 하지만 일부 추가 서비스는 유료입니다. 조금 비싸더라도, 돈이 있다면 그만한 가치가 있습니다!

좋은 환경, 친절한 태도, 특히 프런트 데스크와 하우스키핑 직원들은 매우 친절하고 협조적이었습니다. 체크인과 체크아웃이 순조로웠고, 특히 수영장은 훌륭했습니다. 프런트 데스크는 매우 만족스러웠고, shuvo와 ovi는 태도와 서비스가 정말 좋았습니다.

끔찍한 경험을 했습니다. 가족과 함께 다카에서 콕스 바자르까지 차로 이동했습니다. 추가 침대를 요청했는데, 저희가 지불한 금액만큼 지연되고 불친절하게 굴었습니다. 어머니를 위한 침대였는데 말이죠. 그런데 그 자리에서 호텔을 나가려고 하자 호텔 측에서 우리를 막고는 보상해 주겠다고 했습니다. 객실 업그레이드를 제안했지만, 나중에는 약속을 지키지 않았습니다. 체크인 데스크와 경영진은 정말 비전문적이었습니다. 체크아웃할 때도 사과 한마디 없었습니다.

I stayed at Ocean Paradise Hotel in Cox’s Bazar and had a great experience. The location is perfect — right by the beach. Rooms were spacious and clean. Staff were friendly and always ready to help. Food quality was excellent, and the view from the rooftop was truly relaxing. Perfect for both vacation and work trips আমি কক্সবাজারের *Ocean Paradise Hotel*-এ ছিলাম এবং দারুণ একটি অভিজ্ঞতা হয়েছে। লোকেশন ছিল একদম পারফেক্ট — সমুদ্র সৈকতের একদম পাশে। রুম ছিল বড় ও পরিষ্কার। হোটেল স্টাফরা ছিল খুবই সহযোগিতাপূর্ণ। খাবারের মান ছিল চমৎকার এবং ছাদ থেকে সি-ভিউ এক কথায় অসাধারণ। ছুটি কাটানো বা অফিসিয়াল ট্রিপ – দুই ক্ষেত্রেই উপযুক্ত। আরমান ও মতিয়ার ভাই সব সময় খোজ খবর নিয়েছিল।

They confirmed my reservation before 2 days of my arrival upon receipt of advance payment. After arrival they just cancelled my reservation without any logical explanation.

The candle night dinner was so good... And Mr. Towhid was very co operating........................................

Our room was 312 super deluxe sea view room. It was an amazing experience here. Housekeeper Saiful bhaia’s service was too good. We’re satisfied.

⭐️⭐️⭐️⭐️⭐️ Our stay at Hotel Ocean Paradise was truly wonderful! The hotel is very calm and quiet, making it the perfect place to relax. The staff’s behavior was extremely polite and professional throughout our visit. A special thanks to Kawser, who helped us a lot with the management and made everything smooth and comfortable. Highly recommended for anyone visiting Cox’s Bazar!

Sea food in rooftop restaurant is simply excellent. The service men are well trained and very well behaved. Wish to have experience more in future.