햄튼 인 & 스위트스 마이애미 켄달(Hampton Inn and Suites by Hilton Miami Kendall)

We all love it!

Everything was super clean. Staff was efficient. Annoying drive to enter hotel but overall no real issues staying here.

Front Desk Manager was amazing. I wish I remember his name to mention it. He changed the whole vibe with his service. 5 stars just for that.

The room was spacious with very comfortable beds and bedding. Great water pressure. Towels were good quality. Breakfast was among the very best. Lots of options and a varied menu day-to-day. The feel of updates (or newness) were everywhere. Fast elevators.

Our room is super clean and nice. Plenty of room for my son and I. The front desk staff members were very friendly when we checked in, and the property is well maintained and pretty.

The hotel was very nice and quiet. Not far from restaurants. The breakfast provided was the best I ever had for hotel breakfasts The room was modern and very roomy. Very comfortable!

Overall everything was great. Staff very helpful polite and friendly. Robert at the front desk who work the night shift was very polite kind and helpful.. Keep up the good work Robert. Thanks.

Good experience the guy downstairs was really nice and I like the way they dressed not too professional yet comfortable places need to feel more like home not a business

Resources like soap, blanket, paper toilet, among others extremely controlled. If soap finish you need to call for replacement and need to be authorized by a supervisor. For example I used shampoo for my bath, because there was no soap and employee told me that need supervisor approval, because they do not have enough soap in the hotel. Same for toilet paper, when finished need to wait, because based do not have enough only left one per bedroom no matter quantity of people and days reserved. Bad experience, basic things extremely controlled, looked like bad planning. For a blanket I was told that need to wait for next day because they do not have in the laundry, neither in the storage area. I insisted to look if have in an empty room an available blanket that can be provided. Employees resolved after the request, but was frustrated, the continuous request for basic resources that should be available when a room is rented. Justification provided was that based on the holidays do not have enough resources (like soap, toilet paper, blankets, etc.) neither personnel. Management should take in consideration these comments for better planning in future high seasons to avoid placing customer in these kind of frustrating situations.