From the moment I made my reservations over the phone until I checked out of the hotel, my experience was excellent. I spoke to Rosemary, the manager when making my reservations. She was very pleasant and professional, providing me with all the information I needed for booking two rooms. I explained that several other family members would also be calling to make reservations, as we were attending a family funeral. Each person who spoke with her, had nothing but positives to say about their interactions. As we each arrived at the hotel, she and Scott, who was working the desk, went out of their way to insure that all our needs were met. The rooms were clean and spacious and the hotel itself was very quiet. The complimentary breakfast buffet was much more extensive that ones we have had at other hotels. We had a number of adults and children taking advantage of the offerings. The woman who was responsible for supervising the breakfast area kept everything full so that we all had plenty to eat and drink. She was very personable, checking to see that we all had what we needed. I cannot say enough positive things about our stay. There seems to be a real culture of genuine care and concern for those staying at the Fairfield Inn in Corning.
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