엘리먼트 콜로라도 스프링스 다운타운

원래 방에 있던 화장실이 넘 많아서 다른 방으로 바꿨습니다. 아침식사도 매우 좋았고 방도 매우 넓어서 가족 나들이에 적합했습니다.

We had a great experience staying here. The hotel was in a great location to the places we wanted to visit. The room was very comfortable, and the staff at this hotel were very helpful and friendly.

The breakfast is great. You have 2 options. You can have eggs, French toast, crepes, and other limited menu items made for you, or go across the courtyard and have a breakfast bar. The pool ran out of towels our 3rd day there. There was absolutely no maid service for our 5 nights. One was even cleaning the room next to ours on day 3 as we left for the day and we hoped they will come to at least take the trash out. Came back, and our room was not touched. We were out of our room every day by 9am and did not return until after 6. Every morning, there were at least 10 bags of trash in the hallway, showing the maid service to be problematic. I observed the maid staff several times, and most of the time they were doing something other than cleaning the rooms, like talking and hanging out. Upon checkout, I asked if we needed to request our room be turned, and was informed it is supposed to be done daily without the customer asking. The windows could give some sound proofing, as we heard every car and motorcycle with loud exhaust, from the 5th floor. The staff, outside of the cleaning crew, were exceptional. It was different than what we were used to, by having a limited menu breakfast cooked for us. The parking garage is worth paying for, especially in the winter.

Amazing hotel and staff!! Wrap around views of the mountains, very spacious and full kitchen! Room has a true "homey" feel but still contemporary and luxury style! Great location in Downtown Colorado Springs and 12 minute drive to Manitou/Pikes Peak Cogwheel area!

The associate who was at check-in was awesome! Super helpful and friendly. Room was clean and lots of space.

I love this hotel because of the location! We were attending a high school state tennis tournament, and it was very convenient to go to and from our hotel and the tennis courts. This is the second year we have stayed here because of its location, friendliness, and customer service.