홀리데이 인 익스프레스 호텔 & 스위트 킹스 마운틴, IHG 호텔(Holiday Inn Express & Suites Kings Mountain - Shelby Area)

Stayed 2 nights. It is allowing me to review it twice. So I am leaving a second awesome review. I really can't think of anything bad to say. Everything was great. Very accommodating, clean, safe and quiet. Absolutely zero complaints.

The staff was friendly. It had the best complimentary breakfast. The bed was actually pretty comfortable

Hotel was clean breakfast was good. We booked another day a couple days before showing up and spoke with attendant at the desk to confirm. Checked in asked if they needed our CC and attendant said no everything was good for 2 days. However the extra day didn’t show up as we thought. We understood mishaps with new people however; the manager, handled the mishap unprofessionally. She didn’t see the extra day and insisted we needed to leave. My wife explained we did book another day but the manager was not having it nor hearing what happened. Continued asking my wife you need to leave. Now we travel a good bit and stay at hotels regularly. We understand how CC are left to cover any incidental etc. This will be our last stay because the manager handled the incident in an unprofessional manner. You need to work on your communication skills! Don’t just assume and ask question!

Generally a clean room! I've stayed in other locations in Kings Mountain and they were NOT like this. NO smells, clean bathroom, clean bedroom. Outstanding to have the fridge and microwave. Coffee maker looked like it was dusty and grimy, but I brought instant coffee and just microwaved water, so that was okay. It truly would be nice if there are grab-and-go bags or fruit available if you leave before breakfast starts (at 7am).

The facility was clean, the beds were comfortable and the breakfast proved better than average. The street noise on our side of the motel was annoying.

The place was nice, there wasn’t much in amenities but there were a lot of food choices nearby. The pool at the time of this review was closed being in late October. Every day I came back from my work the room was cleaned and restocked

My husband and I were on a road trip and stopped for the night. It was clean, the bed was super soft, but they mixed up the room they assigned us. Other guests were attempting to get into our room around midnight because they got assigned the same one as us. Then when their key didn’t work they got a hotel employee and he opened our door with the master key while we were sleeping inside! Luckily we had the chain pulled closed and he couldn’t get all the way in before we made ourselves known.

It was comfortable but very dated and in need of cleaning and upgrades. Very noisy and staff not very friendly.

Very accommodating, clean, safe and quiet. No complaints