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We stayed here as a last resort after several other Novotel disasters (3 chicken nuggets served as a ‘burger’; my wife and I receiving our meals 5 minutes apart and both stone cold; a maitre D that tried to open a bottle of champagne with a corkscrew etc,) This was our first visit to Rennes and our last try of this formerly trusted hotel brand. They were undergoing building work so the kitchen was a container in the car park, the menu was limited to burgers, saucisses and crepes served on plastic trays in paper containers. Strangely it worked, the staff were brilliant at making it feel that this was something special, the ambience was great (no tvs with football on) and we had a fab evening. The only drawback was the limited wine list with no AC Bordeaux available (how does Accor group run out of wine in France?). I really hope they don’t implement the new kitchen/dining room and stay with this formula that really works. Well done everyone.

We had brunch and our experience was not memorable at all. The service was extremely poor! 1/ we booked a week in advance requesting to sit by the window. When we arrived, we were shown to a table in the center of the room. I asked for the table requested as I could see that there were a few tables by the window unoccupied, but was told that it’s all full!!! I insisted and had to wait for them to come back with a negative reply. All this time while waiting, the people who arrived after us were shown to the tables by the window. So, not wanting to be petty, we accepted the table. 2/ the waiter explained to us that brunch is from 12 noon to 16:00. So you would assume that you could stay until then. At 13:30 we were told very rudely that we had to leave as there will be a second service. All this, without an apology, or an advance notice that we need to vacate the table! Very very unprofessional. 3/the plate of my niece was literally taken away under her nose, as she was finishing her dessert! We were so shocked that we didn’t even have time to make any comments! There are more but I wouldn’t bore you. Suffice to say we were not impressed at all by this restaurant. Food was so so. It wasn’t even on the rooftop. Anyway even if you still want to go, there is no need to ask to be seated by the windows as there is nothing to see. I am shocked that such a well know brand of hotel/restaurant is providing such awful service. I would not recommend this restaurant

I stayed here for 4 nights while here for work. I found the hotel to be quiet and comfortable with adequate air conditioning and good WiFi. Everything worked and was clean and maintained, although the rooms were clearly old and rather soulless. Breakfast was great in places (freshly squeezed orange juice, leaf tea!) and not so good in others (cooked breakfast was well below average), but if you are happy with continental style food then you will be happy. The staff I spoke to were all friendly and helpful too. Finally, the location is excellent, with so many places just a short walk away

We can only echo the comments in the last review. We also stayed in an apartment, on 1st floor, overlooking the outdoor seating of the bar below; noise continued until after 1 am. Also, the stairs are rickety to the point of being dangerous. And unless guests are really small / thin they will struggle to use the shower, that’s so unbelievably close to the toilet. Whilst we absolutely wouldn’t book one of their apartments again, we might stay in the main hotel when we visit Rennes again.

The man at the reception was very gentle and friendly. Hotel is very good located, in front of a Rennes's train station. Rooms are a bit small, but clean and light. The reception is open 24 hours which is good if you will arrive late in the evening. Where is an elevator for a wheelchair and bathroom and toilet good adapted for the people with special needs. Where is a step at the entrance but if you ask at the reception they can put a ramp for a wheelchair.

This is a gem of a place. Having just stayed at a chain airport hotel it was so refreshing to experience the personal hospitality and service possible in a small hotel. Located close to the centre of Rennes the staff could not be more helpful to ensure you have a comfortable stay. Breakfast was very do it yourself but was far removed from the cattle markets of larger establishments. This hotel prides itself on being individual and combined with the professionalism of the staff makes this a place I would highly recommend.