호텔 데 리세(Hotel des Lices)

We were about to go to bed and accidentally found bedbug full of blood on the pillow. It was close to midnight however we decided to leave and go find another hotel. Please be aware: we requested refund but request was denied.

Disabled accessible rooms are both at the front of the hotel overlooking the square. Music continued until 3am and the window was very poorly sealed. In fact, there was a gap. Impossibly to sleep. The bathroom was very hard to use in a wheelchair. We had planned to stay 3 nights but couldn’t cope with the bathroom. We’re forced to pay 50% of the cost of the second night even though the hotel was not fit for purpose.

Despite the good location, nothing else is good about this hotel. The rooms are tiny and it’s incredibly loud, especially at night till very late. Elevator seems unsafe. Bad service. And to top it off, my bracelet was stolen in the room during the day because they require to surrender your keys (so they can steal your stuff.) My advice, stay elsewhere. Rennes is beautiful.

Good location and pleasant service. Outside it can be noisy from people partying, yelling and there is loud music until the early hours.

Hotel is centrally located so busy area, quite noisy but hotel provides earplugs which is great! Staff very friendly; room was ok and clean; the only issue is lack of parking for all vehicles, even for motorcycles, which was not noted on the website!

Great for a quick break, excellent area to stay in.

I reserved my room for two nights via ********** using my credit card more than a month before my stay there. Two days before my stay, they cancel my reservation because "your credit card doesn't work". Right, I just paid with it today. They didn't call/message me to ask for clarification or another card, just went ahead and cancelled. They probably gave the room away to somebody who paid a higher rate. Never will book this hotel again. Now I had to book another hotel at double the rate.

The hotel is incredibly run down. We were given the family room initially (top floor) but asked to change rooms as there was an awful sewage stench from the bathroom. Then they moved us to a room on the first floor (001) - the doors and walls were very thin and we barely slept due to the noise from the other rooms and outside. The bathroom in this room was awful too, after flushing the toilet there was a terrible smell of sewage from the pipes. Would not recommend staying.

CHER POUR CE TYPE D'HOTEL ET TRES COMPLIQUE D'ACCES EN VOITURE