푸에르토 드 라 크루즈 호텔 검색

호텔에서 매우 성공적인 숙박. 최고 수준의 매우 편안한 객실 아침 식사는 우리가 지금까지 호텔에서 먹은 최고이며 모든 것이 신선하고 매우 좋은 품질이며 아름답게 제공됩니다. 호텔 레스토랑에서의 점심도 좋습니다. 스파는 아름답고 마사지는 좋습니다. 구매 한 패키지보다 짧게 지속되었지만 헤어 드레서도 좋습니다. 결국 청구서에 별을 줄입니다. 나는 확인하지 않을 것이지만 내가 가지고 있지 않은 스파에서 추가 마사지 서비스에 의해 던져졌습니다. 더 많은 돈을 지불하기 위해 고의로 한 것인지는 모르겠지만, 특히 서명 된 청구서에 그런 마사지가 포함되어 있지 않기 때문에 이런 호텔에서는 일어나지 않아야합니다. 리셉션에서 불필요하게 지출 된 추가 시간. 역겨운 남아있다.

Don’t get my wrong the room was nice, the food was the same every night, local school aged children and local families were allowed to come into the hotel and use the pool and eat, wouldn’t bother me if they wasn’t rude, impatient and very loud at night time, they never left before midnight. Not to mention one of the local school boys around 14-15 stomped on a small lizard in front of the lifts as me and my partner were waiting to go back up to our room. However the staff was lovely and helpful. Wouldn’t stay here again though.

This is a really good hotel. The breakfast is fantastic, and we took evening meals as well, when we realised what a bargain they were. The staff are all very friendly and helpful. The hotel itself is a short walk from the town, an easy flat-ish walk, and near to a lot of interesting places. A lot of Germans choose to stay in this hotel for the winter months, which we saw as a good sign - they expect a lot from holidays. We found them very pleasant and friendly.

we stayed here over Christmas and couldn’t fault the place. the evening entertainment was a little disappointing but food and drinks and room could not fault staff were all friendly and helpful. food was good and plenty to choose from. drinks were strong

Hotel may be a little tired but it’s ok, the staff are friendly and the room and communal areas clean. Reception and bar staff are very nice and friendly. Pool room with two tables were €1 per game. Inclusive food was good, lots of choice for all meals, meats, fish, cheeses. local foods and lots of desserts, beer was a branded decent beer and spirits were ok. Inclusive cocktails were from a machine and full of syrup but there’s plenty of choice for all in the food and drink areas. Hotel was about 75% elderly Germans but they just wander around doing their own thing like they’re extras in Cacoon, you may get a few odd stares but just crack on and enjoy yourself. Beaches in the area were closed due to a sewage spillage from summer last year and there’s no end date so pay attention when booking. Loro Parque is ten minutes walk away and worth the €42.00. If you want nice food in the evening go to the water and turn left towards Brunelli’s which is a Michelin star restaurant, wear your shiny shoes and feel special, a decent meal will only set you back €50-55.00 per person with a bottle of wine; amazing Chateaubriand. Turn right at the beach and head towards the town, bars and restaurants are fine. Locals are ok, pretty quiet but not overly friendly. Our room was on the 8th floor, nice views and the room was cleaned every day with fresh towels provided. Pool was heated and bar right next to it. Lots of loungers but it is January after all. Overall a little dated hotel with more elderly Germans than a Düsseldorf care home but easily a great base to relax and when the beaches open it will be very close to them.

This hotel has never been a 4 star plus hotel, we went at the end of August the room we was given was low standard, damaged furniture with stains on it that didn’t look pleasent, we payed extra for a more premium room with a balcony to find out every room has a balcony, and the more premium rooms were on floor 6 upwards, we was on floor 3, we went full board the food was average, the beds were comfortable, and the receptionist were really helpful, pillows weren’t comfy at all you, the shower was more like a caravan shower, and the bath you stood in was sinking we thought we was going to fall through it, the hotel from floor 6 onwards may have been ok but from 6 downwards I would not recommend.

My boyfriend and I were on our first holiday together. We would be staying at Pez Azul for 11 days. We arrived on the 29th of July. Entering the hotel was nice. The staff were very friendly and welcoming. We quickly got to go to our room. When we got our first room, we were welcomed by a weird smell. We searched the room for an ashtray or something that could cause this smell. Eventually we opened the window, in hopes the smell would get better. We went to the city centre, which was like a 5 minute walk from the hotel. This was lovely. I noticed that when we got back from the city centre, my nose was stuffed, I had a persistent cough and experienced difficulty breathing. My boyfriend had the same symptoms the day after. Walking up the stairs became an inconvenience, where he ran out of breath easily. This is raised questions, as he is an athlete. However, the second night, my boyfriend took a shower. He noticed black mold on the ventilation shafts and on the ceiling in the bathroom. This immediately explained the smell in the room. We checked the rest of the room, where we also found spots of black mold. The black mold was everywhere in the bathroom and even above our bed. Of course we wanted to leave this room as soon as possible. We went to the reception and explained the situation. Staff helped us out immediately. That night we slept in an other room. Entering that room, the smell was better. We checked this room on black mold too. Turned out that in this room, the ventilation shafts contained black mold as well. It was a lot less compared to our old room, but since the black mold was in the ventilation shafts, this probably meant it was through out the whole hotel. The next morning we went to the reception again. We yet got another room. In this room, the assumption was confirmed again. We checked the room. The smell was very good, except the black mold was still in the ventilation shafts. We did see that the cleaners probably tried to clean the shafts, but it was still in there. The shafts are directly above the shower, so when you take a shower, it’s a matter of time when the mold grows back. Note that all three rooms were on different floors. Also note that the pictures we took, are over 3 rooms. Bottom line: the service was great. The staff really tried to help us and offer us a solution. However the problem is through out the whole hotel. This caused us to eventually switch to an Airbnb in the neighborhood. We did get a refund of the nights we didn’t use the hotel. We really hope the hotel owner is going to contact an experienced mold cleaning service as the situation now provokes serious health risks, especially to people with sensitive airways or conditions like asthma. It’s a pity that a hotel with such great staff and great location is practically impossible to enjoy purely because of this problem. Please fix this!