Premier Inn Cirencester

Extremely expensive, and when we arrived we found that the attached Beefeater run by the same organisation was shut for the entire length of our stay. Very inconvenient. Trying to find members of staff to talk to about this was harder than it should have been. Still, the hotel was clean and everything in the room worked, at least.

I don’t know what has possessed them but Premier Inn made the decision to close the bar and restaurant permenantly in the evenings a week before our stay and after we had booked based on these facilities being available - and they didn’t tell us having paid over £200 per head! It made what should have been an enjoyable reunion with old friends an irritating and inconvenient experience and ruined the weekend.

Standard stay at the Premier Inn. The room however clearly wasn’t a family room. I think it was a double with extra single beds chucked in. Very cramped for a family of 4.

Stayed here last minute so wasn't expecting a lot however the room was clean and the beds were incredibly comfortable, we woke up feeling very refreshed and ready for a day of travelling, very polite staff and decent sized rooms. good job team

Myself my Wife and older son stayed for three nights.Staff excellent! Minimal staff,but it keeps costs down.We are a career and wheelchair user,so a room for a disabled person.Nice low bed,lovely bed!Wet room excellent.Doors a bit tricky,the old hold open and reverse trick.You need to request house keeping before Twelve o'clock midday,each day of your stay.

Room was absolutely fine... staff very helpful... just woken up at 6am by banging from room above... sounded like work was going on... I did mention it to staff the first morning... same thing happened the next morning ... would have liked a nice lay in

We use Premier Inn alot and have never had a complaint. Whilst the stay this time was just as comfortable as usual I'm afraid I was really Disappointed with the cleanliness of the room. I arrived quite late, tired and ready to sleep so didn't really notice until the morning (Apart from the toilet). Tried to speak to staff in morning but there was no one around. I'm pretty sure nothing was cleaned other than the bed changed. There was no toilet brush in the bathroom!

Arrived,no one was at reception so we rang the bell. Still took quite some time for someone to check us in. The room was dark when we entered as the curtains were closed which was odd. The room was very dusty and lots of cobwebs. Bathroom tired, floor needed swept and lots of dust . Bedding was clean and comfy. Noticed that the bags for bedding ( as it was a family room) were just left sprawled out half under the bed half out. We left and returned to the hotel on a few occasions and never saw any staff, so didn’t report the dirty room. Couldn’t get breakfast as my child has coeliac disease and there were no gluten free options. Just vegan and vegetarian. So we left early to go elsewhere. Never seen/ slept in a hotel room that’s so dirty before. I cannot believe the cleaner thinks that’s ok to present room like that.

Very welcoming staff Totally enjoyed our stay also in the restaurant I have to say the staff were amazing as I have allergies and they helped me and was very inclusive so I could enjoy my meal too . Thank you