홀리데이 인 스토크 온 트렌트(Holiday Inn Stoke on Trent M6 Jct15, an IHG Hotel)

처음으로 여기에 머물면서 다시는 이런 실수를 하지 않을 것입니다. 나는 체크아웃할 때 내 비싼 재킷을 옷장에 두고 왔다. 내가 집에 돌아왔을 때 나는 이것이 호텔에 전화를 걸었다는 것을 깨달았다. 내가 떠날 때 내 방에 있는 유일한 사람은 가정부 하녀였으며 완전히 거부했습니다. 나는 그것을 거기에두고 갔다는 것을 알고 결국 문제를 조사하고 나에게 다시 전화 할 예정인 호텔 매니저로부터 전화를 받았습니다. 이것은 결코 일어난 적이 없으며 지금은 연락 할 수 없습니다. 그들이 내 번호를 알고 응답하지 않는 것 같습니다. 당신이 머무를 때 집을 떠나 호텔에서 생활하며 신뢰가 필요하며 그곳에서 일하는 직원이나 경영진을 신뢰하지 않습니다. 조

The room was very small and next the day room was not clean, no towels. toilet flashing was broken, breakfast was ready good and plenty to choose. I don’t no we going back again. They staff was very nice and friendly too. Thank you.

Lovely hotel can't wait go back the stafff wete brilliant politr and the rooms we're lovely and clean and the outside ground s are immaculate and I really look forward to booking again which will be very soon

Nice pool, not too busy Simple restaurant with automated service Friendly staff Great location next to M6

Very good service

Had a nice stay - pleasant reception staff (Libby) and lady welcoming me at breakfast. Clean, comfy room with a good shower.

Staff excellent changing room at pool was not up to standard and jacuzzi not working sauna not up to temperature staff very apologetic Everything else really good

Service was fantastic the staff were friendly, helpful and gave us additional things eg. My son wanted an apple and so I went down to see if they had one I could buy and they just let us have some apples.

we were is room 319 which was a long way from reception with 2 changes of level involving staircases. There was a large crack up the wall in the bedroom and the bottom of the shower room door veneer was splitting due probably to condensation in this tiny bathroom The room was very cold during the night and in the morning at 6.30am the shower water pressure was pathetic both hot and cold. The toilet paper was paper thin so twice as much needed to clean oneself. Not a great experience