베스트 웨스턴 스털링 호텔 - 샬럿(Best Western Sterling Hotel Suites)

Very clean room New furniture Near to convinient shop Easy access to train

My Husband and I had a great stay. The beds are hard but comfortable for us. The room was very clean and the staff are very friendly. Nice place to stay. Thank you for a wonderful stay.

You get what you pay for it is not in the best area and they do not rent to local so if you are from Charlotte, you cannot stay here breakfasts decent better than a few places I’ve been around here

Its was a good place

Hotel is in a good location, not far by light rail to uptown. Call ahead of time for a shuttle. Rooms are okay, but spacious. Breakfast is decent, similar quality to slightly more expensive motels. Front desk is friendly and helpful. I highly recommend.

The property is newly renovated. We were the first people to stay on the 3rd floor. The post construction crew did not do the best job cleaning the rooms but they are nice and comfortable. There is a lot of road noise at night but expected in the city. Staff was very friendly and the breakfast has good choices.

Construction going on in the hotel that I wasn’t told about until after I already had booked the room. Needed to work from my room, but unable to do so because of all the noise.

The staff was warm and welcoming during our stay. It was noisy at night making it hard to sleep. Beds and pillows were uncomfortable. I know they are doing much needed updates. While walking to dinner we saw a large group having an altercation.

First room had used soap left at sink. Garbage can in room had a takeout container left in it. Carpet had a big hole in it. Electrical outlet was hanging off wall. View out window was of a dumpster. Got moved to another room. Still had view of dumpster. Had a shower and 6-7” of water filled the tub while water was running. Hair coated the tub as it was slowly draining. Hair backed up from drain and coated the sides. There was a ring around the tub and it did not appear to have been cleaned prior to our use. At 9:30pm had customers trying to get into our room as they were given our room as well. Terrifying experience when awoken to hear someone trying to enter our room.