우드스프링 스위트 샴페인 우르바나(WoodSpring Suites Champaign Near University)

衞生太差了，建議大家就不要來了吧。 毛巾，床單枕頭都不乾淨

The room smelled terrible. There was no comforter on the bed. Would never stay there again.

This non-smoking hotel smells like smoke, in the hallways and in my room. The clerk is one of the rudest people I’ve ever encountered. She doesn’t below in any customer facing position. The clerk and this smokey hotel give ******* and WoodSpring a bad name.

Although close to an event we were staying overnight to attend, the Queen beds hotel room lacked bedspreads & blankets, the toilet tissue rack was broken, & toiletries consisted of one bar of soap. Despite proximity to the highway, it was fairly quiet at night, a good thing. We had to readjust the a/c as the room was frigid. I slept with socks on, due to lack of covers beyond sheets! The kitchenette included a full sink, fridge & microwave & the room had a sizable area to hang clothing, but there were just blinds, not curtains on the windows.

I didn’t even get to stay a night. They called me the day before the wedding that I don’t have a room anymore. They offered no resolutions and were incredibly rude on the phone. Very unprofessional. I will never give business to this company and urge others to avoid them as well.

This hotel was filthy. It was noisy. Kids jumping and stomping in the hallway through the night.

Customer service was horrible, hots kept hanging up in my face I was not able to check in

Smells like cigarette smoke, there are dogs barking, people sitting in the hallways. Appears more like government housing than a hotel.

The room was exactly what I was looking for. Hotel and room were clean. Overall no major issues. The 1 thing I did have a problem with was that the desk clerks would not replace full set of towels. Also my stay was myself and 2 kids (so 3 guests) i asked for a 3rd set of towels and was told no. Even telling the clerk to check how many are in the room. She insisted i got 1 roll of towels. Ive never been told no to at least 1 set of towels per guest. That is an issue that needs to be addressed!!