리잘 메모리얼 리브러리 & 뮤지엄 빌딩 근처 호텔

룸도 깨끗. 아얄라몰도 바로 뒤라 쇼핑하기 좋네요^^ 오락실도 있어 아이랑 신나게 놀았어요! 무엇보다 친절함에 또 가고 싶은 호텔입니다!

The hotel markets itself as a 5-star hotel in Cebu but it is way waay far from that star rating. I will be listing down good things about this hotel but you also have to consider the following items that I listed below. Pros: 1. It has the better ball room/ convention halls in the entirety of Cebu. 2. Rooms are spacious and new 3. Elegant interior and facade Cons: 1. First night, I reported that there is a foul smell in my room but the telephone operator sarcastically told me that the hotel is fully booked because of the event that we were having. The duty manager came and told me that all of the rooms smell just like mine. What he did was spray an aerosol. I even said to have an air filter or aeromatic in my room to help remove the smell while sleeping. He guaranteed to have it delivered but none came to my room that night. We are out the entire day so on the second night upon entering my room, I complained again because apparently none from the housekeeping nor from the front desk tried to resolve the issue. This time, the smell was unbearable. Like something was wet and it didn't dry off properly. I waited outside the room because the telephone operator told me that the attendant will be in my room in 15 minutes to spray again the air freshener. So I waited outside. 20 minutes passed, I called again and told that no one came. The same duty manager (from last night) arrived a couple minutes later rushing and now told me that there is indeed a foul smell in my room but to my dismay, we waited again outside the room because the attendant was not with him. This time, he told me that the foul smell has been a common problem they receive. This statement surprised me considering we talked about this the night before and he gaslighted me about my complaint. This time, he offered to transfer me and upgrade my room but with all the stuff I have, I told him I do not want to transfer and just to resolve the issue. He then sprayed the air freshener and decided to leave it here. Basically, my issue stopped because I stopped complaining, not because they resolved my issue. 2. Hallways going to guest rooms smell paint and construction materials. Even the elevator smelled like this. 3. Breakfast was repetitive. 4. You can see construction everywhere. Most especially to the rooms on the lower floor. While the ”soft opening” phase is acceptable with all the construction and eye sores, customer service should not be compromised. If you are planning to stay here, please manage your expectations.

아주 좋은 경험이었습니다. 호텔도 깔끔하고 무엇보다도 모듬 직원분들이 너무 친절하셨습니다. 또 다시 세부에 온다면 무조건 bai hotel애 머물 것 입니다. 직원분들이 인사도 너무 잘 해주시고 ㄱ대답도 잘해주시고 행복했습니다. 루프탑에서의 경험도 최고였습니다. 직원분들도 친절하시고 야경도 너무 예쁘고 노래도 좋았고 시설도 너무 깔끔해서 지내는 모든 시간이 행복했습니다. 꼭 다시 올것입니다. 감사했습니다

아이와 첫여행이였는데 수영장 여러게 있고 해변도 있어서 7살 남아랑 아주 잘놀았어요~ 위치가 안쪽에 있었지만 저희는 잘 안나가구 리조트에서 놀아서 괜찮았어요 방도 개미라던가 벌레 전혀 없었어요 아 닭이 ㅋㅋ 가든뷰 였는데 바로 뒤가 집들이더라구여~ 그래서 진짜 미친듯이 울었어요 ㅎ 너무 피곤할땐 못들었지만 덜피곤한날에는 진짜 미친닭이다 들정도로 울어요 ㅋ 한마리 울면 곧 때창 나옴니다 ㅎ 직원들도 친절해요~ 조식도 베이컨 계란 머~ 해외 리조트 조식이에요~ 애기 베이컨하고 계란 오물렛 으로 잘먹었어요~ 샤워기도 필터 변허지 않고 좋았구 물도 잘빠졌러요~ 수압도 어마어마 했구요! 다음에 간다면 또 한번 갈 생각 있어요~

방도 깨끗하고 무엇보다 발코니가 있어서 좋았어요. 에어컨도 시원하고 쾌적했어요. 습하지 않아서 좋았어요. 워터파크가 넓고 이용하기 편리했습니다. 아이들이 좋아해서 가족들과 가기 딱인것같아요. 주변에 마트, 한인 식당도 많았습니다. 특히 리조트내 한식당인 마루 정말 강추합니다. 맛있고 양이 많아서 비싸다는 생각은 전혀 들지않네요. 아이들과 어른들이 함께한다면 강추합니다.

One Tectona Hotel은 세부 스윙: 골프 관광 팸투어에서 우리의 기대를 뛰어넘었습니다. 직원들은 믿을 수 없을 정도로 세심하고 수용적이어서 모든 손님이 환영받고 소중하다는 느낌을 받았습니다. 편의 시설은 최고 수준으로 휴식과 편리함의 완벽한 균형을 제공했습니다. 음식은 맛있어서 가장 안목 있는 미각을 만족시키는 다양한 요리의 즐거움을 선사했습니다. 객실은 넓고 편안하며 아름답게 꾸며져 있어 하루의 탐험을 마친 후 고요한 휴식처를 제공합니다. 전반적으로 One Tectona Hotel은 우리의 숙박을 정말 기억에 남고 즐겁게 만들었습니다.

I stayed here twice in April & May 2023 and was consistently impressed with the staff & the property. The staff was very friendly, helpful, accommodating and very courteous. The deluxe room had a great view, was large, clean, modern and very comfortable all around. The buffet breakfast was excellent with good selection of Western and Pilipino dishes. And the table service was excellent—shout out to Ariel and staff for a very attentive service! I was also pleasantly surprised at the quality & selection of drink’s & pastries at the Cafe also punctuated by excellent service. The property has 3 great pools, a small private beach , picnic area & fitness center. For me the only service missing is the food room service but it’s a minor item for what I needed. The location is an about 30 min from Mactan airport in a secluded gated area. Getting here was through local neighborhood and inconvenient from other restaurants & services so you’re pretty much will be staying on the property unless you want to go out for a long drive. I paid 650 pesos for a Grab ride around noon time from IT park to Reef. I have been to many 5 star Western style resort hotels in US, Europe & Asia and Reef compares well especially if you can book a discounted room for less than $150 USD. Overall, I highly recommend the Reef Island Resort hotel and will return again when I’m in the area. Definitely a good value for the money and excellent staff.

와이프랑 10년간 수십번의 해외여행, 호텔들을 방문해봤는데요. 단언코 최고의 호텔(리조트)이었습니다. 5성급 네임드 호텔답게 모든 직원분들의 친절함이 가득하고, 시설도 최고였어요. 특히 앞에 해변은 이루 말할 수 없을만큼 감동적이었습니다. 세부에서 가장 비싼 리조트인데 다 이유가 있었고, 오히려 가성비가 좋아고 표현하고 싶을만큼 가격 그 이상의 가치였습니다!