Solymar Condos

직원들은 오만한 바보들, 마지못해 아침 식사 비용을 청구하는 뚱뚱한 엉덩이, 방의 배치는 길을 잃지 않도록 지도를 주어야 한다는 것을 거의 의미하며, 방에서는 수건만 제공하고, 욕실은 화장실입니다. 내가 본 것 중 가장 엉망이고 이 호텔에 머무는 것을 상상할 수 있는 가장 불쾌하고 가장 무례한 사람들 중 하나입니다. 끔찍해 나는 돌아오지 않을 것이다.

매우 편안하고 깨끗하며 공항과 가깝고 서비스도 좋습니다

El peor hotel de la zona hotelera de Cancun , sucio con cucarachas en la habitacion , el baño como de carretera NO ME QUEDE EN EL HOTEL y no me quieren hacer el reembolso

We did not like the hotel, it needs a lot of work. We actually left the next day and no one offered a refund. We were not able to sleep due to a lot of noise, bathroom did not have shower curtain, water everywhere. We had to ask for towels, blankets and pillows. It was wasted of the money and time. The location is nice

Just few things not preferred is…: Hotel did not have or offer any top blankets or covers on beds, had limited clean sheets and towels which we had to regularly request and self serve get our own few fresh linens and towels, and we had to ask for couple more bed pillows needed. They also did not offer and we did not have any small hotel room refrigerators or anywhere to keep small food and drink items cold and fresh. In addition to that they don’t ever have a place to just get some ice to keep things cool cold, only place is you must purchase your own at convenience store and even then back at room have no place to keep it frozen due to having no small refrigerator or freezer in room. Not as important and optionally would been nice to have, you don’t get a small room microwave to warm or freshen snacks up in rooms either. The small room locker safe also didn’t seem too secure had to pay for. Preferred…: Most overall satisfactory resort, with positive nice experience enjoyed.

It is the little things that knocked them down. Not having towels for hours. A toilet seat and shower curtain that were too short. A faucet knob that didn't work and a TV that was circa 2005. Unfixed holes in the walls and little mold spots. It was clean and the room was decent. The staff were also very accommodation.