더 펠로우스 하우스 캠브리지, 큐리오 컬렉션 바이 힐튼(The Fellows House Cambridge, Curio Collection by Hilton)

아늑한 분위기를 갖춘 훌륭한 호텔. 방은 넓고 주변 지역의 멋진 전망을 제공했습니다. 위치는 중심지까지 도보로 10~15분 거리로 매우 좋습니다. 아침 식사는 놀라울 정도로 좋았습니다.

환경은 매우 깨끗하고 새롭습니다. 직원들은 정중하고 도움이 됩니다. 소파베드를 설치하고, 내 방의 리넨과 침대 시트를 3분 안에 교체해 주는 청소 직원의 효율성에 감동했습니다.

호텔은 시내까지 걸어서 갈 수 있는 훌륭한 위치에 있습니다. 객실은 필요한 모든 것을 갖추고 있으며 주방 공간도 훌륭합니다. 아침 식사는 양질의 음식과 선택으로 훌륭합니다. 직원들은 매우 도움이 됩니다. 이 호텔을 추천하고 싶습니다

Very nice hotel not far from the city center , the room was amazing everything looks new/neat, the bed was very comfy and we were amazed by the size of the bathroom + very Nice staff!

The room is clean and tidy when we checked in, they use white company shower products and also provide bedroom slippers which is great for hygiene. We did experience some poor customer service experience as we arrived around midnight and there’s no service staffs at the front desks and we had to knock on the glass door to seek attention. Then the reception staffs got confused with the room booking and assigned two same rooms to us. Then they asked us to insert card and pay again for the prepay hotel. I had to clarify and then also informed them about the breakfasts for next two days had been paid. On the next day they asked again and on our last day they still didn’t have our records about the breakfasts again and all the staffs did was to blame that it’s systems glitch. Even on our last day they still said there’s no records of breakfasts paid. Overall the room quality is pretty good, the cleaning of the room could be better as we still see hair on the bed after it was cleaned on the 2nd night. There’s also some issue with the bathroom door for one of our rooms, and the staffs fixed that timely. It’s mainly the front service staffs that were not very professional and seems like they haven’t been updating the systems records well or getting the systems fixed so that all these could be prevented.

Location of the hotel is very good, close to the Centre of the Cambridge town. Just require 8 mins walk to take the punting and about 10 mins walk to the Cambridge university. The food in the hotel is good and the room is very clean.

A bit far from town centre and steam room was not working but hotel was lovely. Super clean. Swimming pool and gym quiet and amazing. breakfast was delicious.

Everything is good

The atmosphere at the hotel lounge was great! The staff were great and helpful. The drain in the shower at our first room didn’t work well and they arranged another room for me. It takes a 20-minute walk to the center of the city. Very quiet. I enjoyed the studio. The fridge in our studio was quite helpful for me.