케언스, Harris Scarfe 근처 호텔

When I got there the room smelt of mould. I was told that was the smell of the cleaning products, but I am not stupid so I insisted they change the room. They did, but it was infested with ants. They were in the sink area, on the counter, in the bathroom, and around the toilet bowl. They even got into the wardrobe. I spoke to reception about it and all I got was a ”there is nothing we can do for you”. They sent someone after 2 days (as I had to wait since it was Sunday as if I hadn't paid for the weekend!) and he also said there was nothing he could do. I complained to booking.com and they told them they had upgraded me - BIG FAT LIE. Very quick to send me messages to leave reviews (here you have it!) but not to resolve issues. There was also an electrical fault that destroyed two expensive universal adapters. The hotel did nothing to compensate for this. Again ”there is nothing we can do for you” is what I got. I lost a day's pay as I could not work without a power supply, had to purchase new adapters the following day, and all they could say is ”there is nothing we can do for you”. What kind of hotel doesn't have adapters? The AC unit was exposed, the door was tricky to lock/unlock (the receptionist had to show me how to lock the door), and there is no one available at night in case something goes wrong. Lastly, the listing says daily cleaning but this is not true. You are only allowed to ask for it once in the middle of your stay and you need to request this. I did and she barely cleaned anything, just a quick vacuum and change of sheets and some towels (not all). My sincere advice as a world traveller: STAY AWAY FROM HOTEL TROPIQ. Their customer service is ZERO. Quick to take credit card details but then refuse to take responsibility for anything that goes wrong within the service. You just have to accept a ”there is nothing we can do for you”. This is the worst hotel I have ever stayed at and I wouldn't even recommend it to my worst enemy!

We stayed at the Palm Royale for only 3 nights & I wish it could have been longer. We checked in late the 1 st night so there was little time left of the day except to go to bed. Our room had a balcony that overlooked the pool & it was fairly comfortable. Unfortunately, the room was a long walk from the lobby, the air conditioner was very loud, and there was some street noise. Most of the staff @ the desk were pleasant & approachable. There is also guest laundry +++. The pools are fantastic. The restaurant is closed. This property is too far from the centre. There is shopping nearby.

우리는 2br 캐빈 ... 잘 설정되어 있으며 모든 시설이 필요합니다. ... 제외 wifi...comvenient 위치가 자동차가있는 경우 ...하지만 버스 근처에있는 경우 ... 직원은 정말 친숙하지 않았습니다 ...하지만 도움이됩니다 ... 캐빈 ... 조용하고 편안한

나는 하룻밤만 거기에 머물렀지만 정말 좋았습니다! 다양한 계층의 사람들을 만나 모험을 찾았습니다. 그것이 당신이 찾고 있는 것이라면 내가 당신에게 말하고 있는 것입니다. 당신은 그곳에서 그것을 찾을 것입니다. 너무 저렴했습니다! 리셉션이 연중무휴로 열려 있다는 점이 마음에 듭니다! 체크인 시 바에서 교환할 수 있는 무료 음료 바우처를 드립니다. 확실히 돌아갈 것입니다. 그리고 더 오래 머무를 것입니다 헤헤 :))

1) 악몽 체크인이었습니다. 오후 6시30분에 숙소에 도착해서 체크인 할때는 리셉션이 없다는 것을 깨달았으나 Goki를 이용하려고 했습니다. 다만 확인번호로 키를 눌렀더니 ”예약이 없음”이라는 Goki의 통지를 받았습니다. 충격을 받고 숙소내 낯선 사람들로부터 계속 도움을 요청했습니다. 해결을 했을때는 오후 8시 30분 쯤이었고 굶어 죽었습니다. 2) Goki는 쉬운 시스템이지만 화장실 (예 : 샤워)에가는 곳마다 휴대 전화를 가져와야합니다 (전화를 꺼내는 것을 잊어 버린 경우). (왼쪽 1퍼센트) 그리고 다른 사람들로부터 충전기를 빌려서 빨리 충전해야 합니다. 3) 내 방에 창문이 없고(싱글) 에어컨 온도가 제어할 수 없는 4) 리셉션 구역은 매일 오후 2 시까 지 영업하며 그 후 하우스 키핑 서비스를 요청해야합니다. 지시 사항, 관심 장소 등으로 케언즈에 대해 알고 싶은 첫 번째 타이머에게는 실제로 불편합니다. 5) 위치가 훌륭하지만 앞으로는 친구들에게 이 숙소를 추천하지 않을 것 같습니다.

우리는 5 박 동안 머물렀고 우리는 전반적으로 우리의 체류에 만족했습니다. 이 리조트의 가장 좋은 점은 체육관, 수영장, 식사, 룸 서비스 등을 포함하여 필요한 모든 것을 갖추고 있다는 것입니다. 리조트 수영장은 풀 바 접근으로 휴식을 취하고 긴장을 풀기에 좋습니다.

Arriving was a little bit of a hassle as Google sends you to another place. Place looks lovely from outside side. Service was okay, was a little setback that in-house staff are there to check mini bar before we leave the room for the day. The rooms were okay bathroom a little cramped especially trying to close the door. The beds are a little hazardous, locks on the wheels might be a good thing. The decor could do with an update but was comfortable. I feel the the $25 charge for parking what looks to be the staff parking is bit steep. Overall was an okay stay. 7 out of 10.

Seamless late checkin. Free upgrade - thanks :) In a leafy quiet street with genuine hospitality this is the spot to experience Cairns. Excellent location and a quiet nights sleep. Value for money, clean and comfortable - I will be back.

좋은! 건물이 조금 낡아보이긴 하지만 전체적인 가구상태는 양호합니다. 수영장은 야외에 있고 공간이 넓습니다. 비가 내리지 않으면 옆에 누워도 매우 편안합니다. 곳곳에 라운지 의자가 있습니다.

The guy on the front desk was so rude and arrogant. I was over charged $47 on a $190 night room and they refused to sort it out, telling me, I made the mistake, in what I heard, when making the booking. Hung up n me twice when I rang and then I sent emails with absolutely no response. Terrible stay and would never go back again. I am a pensioner and a local and was treated like sh*t. BEWARE BEFORE BOOKING HERE. YOU WILL BE OVERCHARGED WITH NO RECOURSE TO RESOLVING THE PROBLEM AS THEY HANG UP. .