Occidental Cádiz 후기

숙소 답변: Dear Guest,Thank you for sharing your opinion about your recent stay.We are so sorry to hear about your experience. Our team is committed to delivering top-notch service and when a guest informs us of a concern, we try to do our very best to assist them in every way possible.We hope to welcome you again in the future. Best regards,Guest Experience ManagerOccidental Cádiz

숙소 답변: Dear Guest, Thank you very much for your kind feedback.We are delighted to hear that our hotel met your expectations and that your stay with us was a comfortable one. This will encourage the team to continue upholding our high standards.We look forward to welcoming you back for another memorable experience.Best wishes,Guest Experience ManagerOccidental Cádiz

숙소 답변: Estimado Ianos,Apreciamos enormemente el tiempo dedicado a opinar sobre su reciente experiencia en nuestro hotel, en Barceló siempre nos esforzamos en superar las expectativas de nuestros huéspedes. Su comentario ayudará a nuestro equipo a alcanzar ese objetivo.Nos complace saber que considera al Occidental Cádiz un buen hotel.Lamentamos los inconvenientes que experimentó con la televisión de su habitación. Aunque contamos con un equipo de mantenimiento altamente cualificado, entendemos que las dificultades técnicas que menciona pueden afectar la comodidad de su estancia. Apreciamos que nos haya informado sobre esta cuestión y pedimos disculpas por no haber logrado solucionarlo durante su visita.No obstante, nos alegra que encontrara su estancia satisfactoria en general. El Occidental Cádiz se enorgullece de su cercanía a la Playa Victoria y su ubicación estratégica para parejas, familias o viajes de negocios.Una vez más le damos las gracias por compartir su experiencia con nosotros y esperamos poder servirle de nuevo muy pronto.Un saludo,Guest Experience ManagerOccidental Cádiz

숙소 답변: Apreciado huésped,Siempre nos resulta agradable saber que nuestros huéspedes han regresado a sus casas con grandes recuerdos de su estancia y estamos muy agradecidos por el tiempo y el esfuerzo que ha dedicado en compartir su experiencia personal en el hotel Occidental Cádiz , con nosotros y con todos los lectores.Nos alegra recibir las valoraciones de su satisfacción en general, aunque sentimos que la cena no fuera tal como esperaba y que le afectara el comportamiento de algunos huéspedes con el uso de las hamacas.Una vez más le damos las gracias por haber elegido nuestro hotel para sus vacaciones y esperamos tener la oportunidad de servirle de nuevo en el futuro.Guest Experience ManagerOccidental Cádiz

숙소 답변: Dear Danny, Thank you very much for your kind feedback. We are truly pleased to know your stay at Occidental Cádiz was such an enjoyable one. We are delighted that you found our modern facilities and proximity to the historical charms of Cadiz to your satisfaction. The comfort and cleanliness of our well-appointed rooms, along with the value we offer, are aspects we take great pride in. It's gratifying to hear that these contributed to your willingness to return, which is the highest compliment we could receive. We look forward to welcoming you back for another memorable experience. Best wishes, Guest Experience Manager Occidental Cádiz

숙소 답변: Dear Nicolagz, We appreciate that you took the time to share your experience with us. We regret to hear that certain aspects of your stay did not meet your expectations. We understand the importance of convenience in transportation and we acknowledge that the taxi service was not satisfactory during your visit. Additionally, we take your comments regarding our culinary offerings very seriously and are disappointed to learn that our restaurant and breakfast buffet did not delight you as we had hoped. We are pleased that you found our hotel to be modern and clean, as we strive to maintain the highest standards of cleanliness and contemporary comfort for our valued guests. Our team takes great pride in providing an inviting and well-maintained environment. Nonetheless, it is great to know that you appreciated the affordability of our accommodations. We are committed to offering our guests competitive rates without compromising on quality and service. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Guest Experience Manager Occidental Cádiz

숙소 답변: Dear Ginette, Thank you for taking the time to review your recent stay at our hotel. We regret to hear that your experience with our service fell short of expectations. A swift and attentive service is what we always strive to deliver, and we apologize if we missed the mark during your visit. Our team's engagement with guests is a cornerstone of the Occidental Cádiz experience, and it disheartens us to know that you found it lacking. We take your comments seriously and will ensure to address these areas for improvement. Moreover, we understand that timely service in our restaurant is crucial to a pleasant dining experience. We apologize for any inconvenience caused by delays, and we are looking into this matter to better serve our guests in the future. We hope to welcome you again in the future. Best wishes, Guest Experience Manager Occidental Cádiz

숙소 답변: Dear Rosen, Thank you very much for your kind feedback. We are delighted to hear that your stay in Occidental Cádiz was up to your expectations. We are pleased that you appreciated the professionalism of our staff, the cleanliness of your accommodations, the convenient access to local attractions and our sumptuous culinary offerings. Our dedicated team strives to provide a welcoming atmosphere, and we're thrilled that your experience reflected our commitment to excellence. The Jamar Gastrobar indeed prides itself on a diverse breakfast buffet selection and we are glad you enjoyed it. We look forward to welcoming you back for another memorable experience. Best wishes, Guest Experience Manager Occidental Cádiz

숙소 답변: Dear Jocelyn, Thank you for taking the time to review your recent stay at our hotel. We regret to hear that your stay did not meet your expectations, particularly with regards to our parking facilities. Our parking is indeed designed to accommodate a variety of vehicles, however, we understand the frustration when limitations arise due to vehicle size. We apologize for any inconvenience this may have caused and appreciate your understanding that we sometimes recommend alternative parking to ensure ease of access. Additionally, we are sorry to read that you found our location less than ideal. Our hotel is conveniently situated just 100 meters from Victoria Beach and a short 15-minute walk from the historic old town, providing a good balance between beachfront relaxation and city exploration. We apologize if this location did not align with your expectations of proximity to other attractions in Cádiz. We also note your comments regarding the breakfast area and are disappointed to learn that it did not provide the ambiance you were hoping for. While our Jamar Gastrobar aims to offer a comfortable and enjoyable dining experience, we will consider your feedback as we continuously look to enhance our services. Regarding your comparison to other hotels within our brand, we are sorry to hear that Occidental Cádiz did not live up to your previous experiences. Each of our hotels is unique, but we strive to maintain a high standard throughout. Your remarks are valuable to us and we will reflect on them as we aim to improve our guest experience. We hope to welcome you again in the future. Best wishes, Guest Experience Manager Occidental Cádiz

숙소 답변: Dear Allanhc, Thank you very much for your kind feedback. We're absolutely delighted to hear that you found our hotel to be a great value and appreciated the proximity to the beach as well as the convenience of our location. It’s a pleasure to know that our staff made a positive impact on your stay and that our dining options also met your expectations. The fact that both locals and guests enjoy our restaurant and bar is indeed a testament to the quality and atmosphere we strive to provide. We're also glad that our hotel's accessibility to the city via a short taxi ride contributed to the ease of your visit. Your satisfaction is our priority, and it brings us joy to know that we will have the opportunity to welcome you again. We look forward to welcoming you back for another memorable experience. Best wishes, Guest Experience Manager Occidental Cádiz

숙소 답변: Dear Guest, Thank you for taking the time to review your stay. It is heartening to know that your stay with us was so enjoyable. We are delighted that you appreciated the comfort of our rooms, the modern decor, and the comprehensive amenities, which include a convenient vapor iron for a crisp wardrobe. It is great that you enjoyed our gastronomic offerings, from the delicious and extensive breakfast options at Jamar Gastrobar to the relaxing atmosphere of our terrace-bar. Moreover, we are pleased that you found our location ideal, just a stone's throw from Victoria Beach and within easy reach of the historic city center, providing an excellent base for both leisure and exploration. We look forward to welcoming you back on a future occasion. Best wishes, Guest Experience Manager Occidental Cádiz