"아주 좋은 서비스와 객실. 나는 절대적으로 추천한다."

"객실은 매우 깨끗했고, 주변 환경도 아름다웠으며, 첫날에 프런트 데스크의 여성 리셉셔니스트가 매우 친절했습니다. 유일한 단점은 호텔 Wi-Fi가 휴대전화 번호를 사용하기 때문에 비밀번호를 받을 수 없다는 것입니다. 저는 프런트 데스크에 가서 매우 나쁜 태도를 보이는 남자 리셉셔니스트를 발견했습니다. 전혀 해결되지 않았습니다. 전반적으로 꽤 좋습니다."

"주차장 찾기가 너무 힘듬. 시설, 청결도 위치는 아주 좋음"

"리셉션 메인 주소와 다른 할당 된 아파트의 위치를 찾기가 매우 어렵다는 것을 알았습니다. 아이들과 짐을 가지고 1시간이 걸렸고 그 아파트를 찾아 돌아다녔습니다. 주요 위치에서 떨어져있었습니다. 조용하고 실망했고 체크인하는 동안 아무도 도와주지 않았습니다."

"예정된 체크인 시간보다 훨씬 일찍 도착했는데, 리셉션 직원이 매우 따뜻하게 맞아주며 호텔에 대한 모든 정보를 친절하게 설명해 주었습니다. 방은 이미 준비되어 있어서 바로 체크인할 수 있었습니다. 샤르메 온천 이용권 두 장을 무료로 제공받은 것도 정말 기분 좋은 배려였습니다. 저녁에는 친절한 웨이터의 서비스로 맛있는 식사를 즐겼습니다. 아침 식사도 훌륭했고, 호텔의 다른 서비스들처럼 만족스러웠습니다. 강력 추천하며, 조만간 다시 방문할 계획입니다."

"We stayed for two nights, Friday & Saturday. Both the Hotel and its Restaurant and Bistro/Bar were very busy. Dinner reservations are recommended as the hotel suggests when you book. We booked direct as always; they have a very good and easy multi-lingual website, though the booking process worked much better on MS Bing than Chrome. The hotel is midway along the main part of the high street with outdoor tables on the ground floor. The restaurant is on the first floor. The hotel rooms seem to be spread over the first, second and third floors. You check in to the hotel at the bar on the ground floor. Online check in is offered in advance, but you still need to present ID on arrival. The hotel rooms are not large, in fact the single rooms looked pretty small. But all rooms seemed well designed around the available space and ours worked well for us for a short stay. Good bathroom and great shower, though in our Superior Double room, the bathroom’s textured glass wall isn’t quite as semi-opaque as it could be, especially with the bathroom lights on. Our room had a balcony overlooking the lane behind the hotel and to an unrelated bar across the street. That bar is noisy, but with the room windows closed at night it was fine. The rooms don’t have Air Conditioning, but the ceiling fan is effective, though it is either on or off. The bed and bedding were good quality as were the towels. WiFi was strong throughout the building. Breakfast was served in the ground floor bistro/bar and at an optional 10fr per person was pretty good value. Hot drinks, orange juice, bread basket, croissants & pastries basket, butters and confitures. They also have a small extras menu that covers cooked dishes like omelettes. We had dinner in the hotel each night. The first night as a couple and the second night as part of a small group. The service couldn’t be faulted. Our waitress was the same each night, super friendly and efficient. All the staff obviously speak French but pretty good English too. The food was great. It’s not a big menu, but what they do they do very well. Value for money seemed good for Switzerland. It’s the same menu in the bistro and restaurant. The only slightly negative comment was that on the first night, despite a reservation made when we checked in online, we were given a small table downstairs in the bistro by the busy bar service area and next to a roof pillar. Not sure how they allocate tables, perhaps as bookings come in, but we thought hotel guests might have had a little more priority. The location didn’t affect the good food or great service, but. The large table the second night upstairs in the restaurant was perfect. This hotel is a surprisingly big operation, but it works really well. A well-oiled machine. It was obviously the place to go in Bulle, full each night and busy during the day too. The young, well drilled team are to be commended. Keep it up and thanks for having us. "