Branson King Resort

One of 2 rooms I booked had no towels at all. The other room had bugs crawling out of the bath tub. When i spoke to the lady at the front desk she informed me I would need to speak to the manager about a refund. After calling for several days I’m told the manager is on vacation and has extended vacation and might be in on another day. I would not recommend this hotel to anyone as the rooms were not clean and the customer service experience has been horrible.

Any problems we had were dealt with immediately! Excellent service. Will definitely stay again

First the check in line was very slow. Not sure what was happening, but it took a while to check in. Next while we were checking in the lady in front of us told us how dirty her room was. Her and the lady in front of her were both leaving because of the dirty rooms. I gave them the benefit of the doubt and went ahead with check in. We went to the room opened the door and the heat hit us. No air on. The temperature outside was 102. Then i went to the bathroom and looked at the toilet. It was disgusting!! I looked at the bed it looked ok but i was not taking any chances though and went back to the front desk. They said they were sorry and gave me my money back.

Room assigned was occupied, the other room for two people two nights only one towel. No room service.

Front desk upgraded the room. That was the only postive about the stay. Other than that, Limited dinning, dirty, not being able to ask for towels after a certain time. Room was dirty, towels were dirty. Food was not the greatest. No signal. Not being able to connect to the wifi.

Check in and out we’re super easy. The condo was big and had more than enough room! Only issue was that the floors looked to be cleaned in a rush. Past guest’s items were found under and around things. The TV in the kings size bedroom didn’t work, but my husband and I didn’t mind because we were too tired to watch tv most nights. The pool was amazing and the breakfast was even better! The lady in charge was always making sure everything was god and helped when it wasn’t. Lots of room to find a spot for our large group and the food was never a let down! We definitely plan on booking here again for our next Branson trip!!!

The bathroom ceiling was coming undone. No hairdryer. Bedclothes were very outdated. Only one light worked in the room.

It was terrible by far the worst hotel I've ever went into. I couldn't even stay there because the whole room was damp and there was stains all over the bed. The TV didn't work. The room look like it was literally falling in

Did NOT look anything like pictures. Walls were dirty. One of the bed sheets were stained. Hair dryer did not work. Only one big towel for 2 people.