타라고나 중심에 자리한 포트 플라자 아파트먼트에 머무실 경우 걸어서 8분이면 타라고나 포트, 13분이면 타라고나 원형 극장에 가실 수 있습니다. 이 아파트식 호텔에서 로만 서커스까지는 1.2km 떨어져 있으며, 1.3km 거리에는 타라고나 국립 고고학 박물관도 있습니다.
자전거 대여 같은 레크리에이션 시설 외에 무료 무선 인터넷, 투어/티켓 안내 등의 기타 편의 시설/서비스를 이용하실 수 있습니다.
아침 식사(유럽식)를 매일 08:00 ~ 10:30에 유료로 이용하실 수 있습니다.
대표적인 편의 시설과 서비스로는 무료 유선 인터넷, 간편 체크인, 간편 체크아웃 등이 있습니다. 시설 내에서 셀프 주차(요금 별도) 이용이 가능합니다.
34개 객실에는 대용량 냉장고 및 오븐 등이 갖추어진 주방도 있어 편하게 머무실 수 있습니다. 침대에는 오리/거위털 이불 및 고급 침구 등이 갖추어져 있습니다. 유선 및 무선 인터넷이 무료로 제공되며 LCD TV가 구비되어 있어 지루하지 않게 시간을 보내실 수 있습니다. 편의 시설/서비스로는 전자레인지 및 암막 커튼 등이 있으며 객실 정돈 서비스는 매일 제공됩니다.
'The room itself was comfortable and the location was good. We were also aware in advance that the hotel does not have a 24-hour reception and relies on a self check-in kiosk, which we were prepared for and had no issue with in principle.
However, our experience became extremely stressful when the kiosk was unable to recognise a valid booking. We arrived close to 10pm after delays on our high-speed rail journey. Despite having a confirmed reservation via Trip.com, the kiosk could not locate our booking — neither by surname nor by booking reference. We tried every possible option for over 45 minutes late at night, with no access to staff support.
With no alternative, we were forced to book and pay for an additional room on the spot just to have somewhere to sleep, leaving our original (already paid-for) room unused. By the time we finally checked in, all nearby restaurants were closed and we went without dinner.
The following morning, resolving this issue was equally frustrating. There was no reception until midday, meaning we had to wait around and lose a large part of our day. When we eventually spoke to the front desk, there was no apology or acknowledgement of the distress caused. Instead, responsibility was deflected onto the third-party booking platform, despite the fact that the kiosk is designed to work with either a booking number or a guest’s name.
Only after firmly explaining that the kiosk failure had forced us to spend nearly €100 on an extra night did the issue seem to register. While the additional night was eventually refunded, the lack of empathy and accountability left a lasting negative impression.
It’s a shame, as the hotel itself has potential. Unfortunately, due to how this situation was handled, I would not return or recommend this hotel to anyone arriving outside normal reception hours.'