블루워터즈 호텔(Bluewaters Hotel Blackpool)

It lovey will come back soon thank

Only problem is the pool you have to book it if the hotel is full you can't use it

Great they let us store our luggage there until the room was ready as we arrived very early. Rooms were ok could do with a reoaint as walls were dirty and stained. Was cold when we first went in to the room but after we had been out was warm with heating been on for acfew hours

Second time staying on our annual trip, completely different from last year! Room fine on first arrival but the following day the electric broke in numerous rooms, this meant we had to pack up and move room (no goodwill of any kind). New room was cold, damp and just awful wouldn't put my worst enemy in there. There are cracks in the wall which could be easily forced through, cracks in the ceiling which had been ''filled'' Staff were great and couldn't fault the breakfast! All in all we won't be rushing back

Great convenient stay, close to tram stop, 5 minutes to Blackpool, 30 to Fleetwood. Hotel bathroom and pool is modern. Room is typical Blackpool B&B but very clean and comfy

2 night stay for an event in the town, room was clean and comfortable, the staff couldn't have been more friendly or helpful. They even let me off when I overslept so was a little late checking out! Only minor issue was that I was woken up early the first morning by the quiet conversation of the people in the room below as I could hear every word.

everything good with our stay except we were on the top floor and the lift was not working

A decent little hotel, a little dilapidated as most are in a declining seaside resort. Staff on reception and bar were excellent, friendly and helpful. Lovely little pool that you have to pay to use, £5 per person, but it was clean and wel looked after. Only problem I had was that as I was entering the hotel of an evening, a tile fell from the ceiling and hit me directly on the top of my head, I logged it with reception and a member of staff kept asking if I was ok, I was fine apart from a bump and small headache, I would have expected a bit more of a goodwill gesture to be fair. A couple of drinks, a bit of food. Just something, pretty poor customer service, I hope this gets read by the people in charge and they get in touch with some resolutions.

Toilet seat falling off, toilet roll inaccessible whilst on toilet, shelfs and rails falling off 3rd floor, lift not working !!!!! Gkaaaes and cups dirty in room. Room was freezing on arrival!!