Melissa
2023년 5월 31일
The first room we had reserved smelt terrible. Old musky smell, even smelt like someone may have smoked in there, there was scuffs on furnitures, water stains from cups on tables underneath the glass topper, the wall had a very noticeable water stain from what it looked like a wet roof. (Picture included) I wanted to also have the insurance incase I would get billed for smoking or damages that were already existed, when we had nothing to do with it. I went down the fronts desk and asked for another room, that was granted. New room smelt a bit better. But definitely still something there. It was as if the air filters haven’t been changed, or they were using a bad vacuum that was just spreading the stink on the carpet. The bathroom had none of our family’s hair in the shower curtain, and it wasn’t until getting ready for bed we lifted the 2nd bedsheet to find dried blood spots.
Scuffs and water stains from cups on tables and furniture was still in this new room. Ice machine/dispenser on our floor also not turned on or working?
The oddest part was when I was at the lobby waiting to get new card scanned, someone had walked into our old room that my husband and 3kids were waiting for my return. Noticed there were people in room still-turned and walked away. Very odd. I was still in transit trying to get to the room when my husband called me to tell me. We quickly went to the new floor and new room.
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