더 볼트(The Vaults)

The room wasn’t what I expected from description and photos. Eg couldn’t get into shower too high and dangerous. Spoke to manager next day and promised a refund for second night. Still awaiting for refund since Nov 23. Ring Director/manager up every couple of weeks since Nov 23 and keeps on giving me excuses after excuses why I can’t get my refund. Manager/Director is just a liar and a con man who takes your money promises you a refund and doesn’t keep to his side of the bargain. Do not trust anything this manager says and doesn’t care about his customers one bit.

Unfortunately myself I couldn’t make the stay asicame down wif the lurgy but my friends said the it was ideal for a place to rest ur head in a great location x

The vaults is what it is, a charming older property, welcoming, friendly nice. The staff were fantastic and so helpful. Cannot hesitate to recommend, would not hesitate to stay again, especially for the views of the Castle itself

Getting to the room through the actual pub may bother some people but it's fine (if a little odd) with me. Very handy for the station and an excellent pizza takeaway opposite.

Friendly staff fab room with huge comfy bed small en-suite but does the job great value for money

If you want a room with an uncomfortable bed, no heating and no hot water then The Vault should be your choice.

The staff is nice and the location is great, but my room was in an unacceptable condition, smelling very strongly of cigarette smoke and with no adequate way to air it out. The sheets and towels were clean, but there were stains on the walls and furniture, and the furnishings were cheap and sometimes broken. Club music is played loudly on weekends until the early morning hours -- too loud for earplugs to block out. I would not recommend staying here.

We stayed for 3 nights , and found the vaults a very nice place to stay , friendly staff

Very comfortable, calming , great sleep and friendly and welcoming service .Great stay all round.