메트로폴리탄 호텔 탁심(Metropolitan Hotels Taksim)

Service is so good

Отел большой чистый вкусный завтрак но когда убирает кружку на месте не ставят обратно надо всегда звонить и спрашивать воду и кружку

位置還行 有點老舊 電梯太小 四星到不了 服務一般 入住等了兩個多小時 一瓶水都沒給 國際四星難副其實了。

1- the stuff doesn’t speak English only Turkish and they treated visitors badly except ms.sahar she’s so kindly and try to help every one she’s also speak English very good 2- bad internet and every time I have to reconnect WiFi and it’s so slow and some time it’s doesn’t work 3- beware of cleaners name is “ sayed “ he’s old man and he try to take money from us and on we were sleeping he knock the door then he directly open the door and he want to inter room . 4- food is bad not fresh 5- hotel it’s not safe no security near to dark area and the place name terla Basha it’s famous dangerous area 6- food it’s not fresh

No English speaking employees, even at the reception. I asked for a double bed and they gave me two single beds. I had to remind them that we are two persons in the room, even though the reception had our passports ! I had to ask maybe 5 times within 2 days for a couple of vanity set until I get them. No slippers or cream, which are important for travellers, are included at the amenities. Breakfast consists of low quality and not fresh products and poor variety of choices if you are not Turkish. The location is not that easy to access from Taksim, the street is also dark and dirty. Also, a technician knocked the bedrooms door at around 16.00 wanting to clean the air conditioner filter! And finally I had to reconnect with the WiFi every time i entered the hotel, it was not connecting automatically. I don't recommend this hotel, there are so many choices around. It is sad because the interior is beautiful..

super busy street everytime noisy day time - night time, around of hotel very poor streets and feeling unsafety, also building on over hill and impossible parking or wait with car, infront only 2 car capacity and everytime full. AC has problem not enough, rooms was ok but breakfast salloon very dark and poor menu. Reception staff super rude and without listen you just they programmed themself `NO ... NO`I dont reccomend here, i dont feel 4* hotel quality

The location is very close to taksim square it’s around 10 min walking. The breakfast was nice and price affordable. The room is good and bed comfortable. The team was lovely and they upgraded our room for free. The bathroom is leaking sometimes and there is a smell thus this needs improvement from their end.

It is an average hotel Does not promise a lot 1- no body lotion in the room 2- no ironer for clothes: they gave us the manager’s iron for all of us to share then entered our room and took it in our absence 3- the internet is terrible. When we complained: the manager told us it is because we are fully booked Breakfast is ok Rooms look very old and needs a lot of work, there was a terrible smell in the toilet

For all travelers who expect a minimum of decency and respect from hotel staff, I strongly advise against this hotel. The staff is disrespectful, discriminatory and indecent. Guests are personally insulted. No solutions are offered. After sharing my negative experience with the managing director, I was promised that the appropriate front desk staff would apologize to me. this promise was also not kept. I have traveled all over the world and stayed in over 200 hotels. What I experienced here I could not have imagined even in my worst nightmares. Positive reviews about this hotel do not correspond to reality, but much more at the request of the staff on site.