베를린 Kadó 근처 호텔

우리가 보러 온 랜드마크에서 30분 이상 떨어져 있지 않은 훌륭한 위치입니다. 베를린 여행에 대한 좋은 정보를 제공해 준 Mirna로부터 매우 따뜻한 환영을 받았습니다. 방은 매우 깨끗하고 편안했습니다. 호텔은 개조 공사를 진행 중이지만 배경 소음이 전혀 없었습니다.

During my recent stay at your hotel, I encountered a number of issues that affected my overall experience. While the hotel appeared relatively new and clean, there were several areas where improvements are needed. 1. Blocked Floor Drain: One evening, as I prepared to take a shower, I noticed that the floor drain was completely blocked. This was highly inconvenient and unexpected. As a hotel guest, I believe it is not my responsibility to unclog drains manually. The task was unpleasant and should have been addressed by the hotel staff promptly. 2. Lack of Proper Cleaning Services: The cleaning services provided during my stay were disappointing. We had to repeatedly request basic cleaning essentials such as vacuuming and toilet paper. It was frustrating to spend a significant portion of our vacation time coordinating with the cleaning staff, especially considering that our requests were not excessive. 3. Inadequate Floor Cleaning: Upon arrival, we noticed that the floors were dirty and had not been properly vacuumed. This gave a poor first impression and indicated a lack of attention to detail in maintaining cleanliness. 4. Inconsistent Trash Management: The handling of trash was inconsistent. While one of the trash cans was emptied, the other remained full, suggesting an incomplete job by the housekeeping staff. Consistency in maintaining cleanliness is crucial for a pleasant guest experience. 5. Inconsistent Towel Change Service: The towel change service was also inconsistent. Some days, the towels were replaced, while on other days, they were not. This inconsistency can leave guests feeling uncertain about the level of service they can expect during their stay. 6. Misleading Information about Air Conditioning: One of the most significant issues we faced was the absence of the air conditioning system that was promised on ***********. This was particularly problematic as we had a family member with asthma, and the lack of cool air aggravated their symptoms. False information provided regarding amenities is not only misleading but also poses potential health risks to guests. I hope this review provides comprehensive feedback that will assist the management in identifying areas for improvement. It is my sincere hope that necessary actions will be taken to rectify these issues, ensuring that future guests have a more positive and comfortable stay at your hotel. Due to these problems, we decided to check out a day earlier than planned. We hope to hear from you regarding our concerns and the appropriate resolution to address the issues we encountered during our stay.

우리가 필요로하는 모든 것이었습니다 - 넓고 (우리는 스튜디오 룸을 얻었습니다), 깨끗하고 편안하며 기차역 바로 거기에있었습니다. 우리가 거기에 있었을 때 추운 비오는 12 월 이었기 때문에 후자는 훌륭했습니다. 대중 교통 패스가 가격에 포함되어 있다는 것을 간과하지 마십시오. 아침을 건너 뛰세요 - S-Bahn 열차를 타고 가는 길에 무언가를 잡을 곳이 많습니다.

좋은 장소, 훌륭한 방, 멋진 욕실. 이탈리안 레스토랑에서 당신은 아주 잘 먹습니다. 그러나 그것은 매우 비쌉니다. 단지 내에는 카페테리아가 없습니다. 불행히도 리셉션이나 레스토랑에는 스페인어를 할 줄 아는 사람이 아무도 없었습니다. 이 정도 규모의 세계적인 호텔로서는 매우 이상한 일이었습니다.

HB Biergarten 및 Alexandraplatz 역 옆에 있습니다. 그러나 아침 식사에 좋은 스프레드, 메뉴는 7 일 7 일 이상 거의 변경되지 않았습니다. 편의 시설이 없다는 것을 알아야합니다 (칫솔, 주전자, 냉장고, 뜨거운 음료를위한 컵). 호텔 전체에서 Wi-Fi 연결이 우수합니다. 대부분의 상점이 문을 닫으므로 일요일에 도착하지 마십시오.

나는 사랑스러운 딸과 함께 일주일 중반 휴가를 위해이 호텔에 갔다. UBER로 호텔에 도착하는 데 약 10 유로가 걸렸습니다. 체크인은 매끄럽고 책상 뒤에있는 노인은 지나치게 친절하지는 않았지만 다소 효율적이었습니다. 우리는 관광 세를 지불하고 우리 방에 방 열쇠를 하나 얻었습니다. 우리는 밤에 약 80 유로를 온라인으로 지불했고, 우리는 뒤에 3 개의 침대가있는 방을 얻었다. 방은 깨끗하고 간단했습니다. 큰 스크린 TV가있는 책상, 화장실과 세면대가있는 샤워 실. 샤워는 괜찮 았지만 샤워 커튼을 좋아하지 않았습니다. 또한 물은 약 5 분 동안 따뜻할 것이지만 우리를 귀찮게하지 않았습니다. 새로운 린넨과 수건으로 매일 청소하십시오. 아침에는 아침 식사를 할 수 있지만 비용을 지불해야합니다. 우리는 그것을 사용하지 않았습니다. 호텔은 Kurfurstenstrasse와 Dam 근처의 베를린 한가운데 편리하게 위치해 있습니다. U-Bahn 및 버스 근처.

위치는 좋은데 주방이 없어요 외국인 체취가 너무 심해요 괜찮으시면 방을 따로 주시는게 가장 좋습니다 밀폐되어있습니다 방 전체에서 체취가 나네요 그런데 그 남자는 나랑 자는거 너무 잘생겼다 하하 베를린 지루하다 하지마 오래오래 살아

I recently visited this hotel with my boyfriend and I was very impressed. We arrived a little before check-in and we were allowed to go to our room. the room was very spacious with an extremely comfy bed and amazing shower. Also on the last day our flight was not for a while and were were allowed to wait in the lobby after checkout which had lovely sofas and seating areas. It was quiet and there were people working in there. The staff were very lobely and was great for the price.

역 근처에서 모든 것이 편안했다. 프런트의 사람도 청소원의 사람도 모두 애상이 좋았다. 레드 와인의 코르크가 열리지 않았기 때문에 프런트에 부탁하면 쾌적하게 열어 주었다. 감사합니다 🙏

By the time this incident happened, I have already completed a 4 days stay in the hotel and was willing to increase my stay. For that purpose, I went to Mrs. Hausweld and asked to please consult the availability and the price of the rooms for extra nights. In response, I was told that the final price, including the city tax for 3 additional nights would be 350 euros with breakfast included. Consequently, I was willing to go along with that reservation and requested to pay by card. Afterward, then Mrs. Hausweld offered me the POS terminal to go along with the payment, and the amount ascended to 419 euros. Due to that unexpected difference, I kindly asked for an explanation and was told that 419 euros were the final price, and if I was not happy with it I would need to leave the hotel immediately. As a result, I kindly refused to pay that amount and asked her to please consult the price for two nights instead of three. In response to that, the front desk manager told me that no more rooms were available for me and that I needed to check out now and leave the hotel. Following that conversation, I went on Booking.com and reserved a room for the same days, without breakfast, and surprisingly rooms were still available. Next, I went to the front desk and asked to please pay for my booking Mrs. Hausweld looked at me in an unfriendly manner and told me she could not find any reservation. After 5 minutes of searching, she could finally open my booking. Then, although I already provided a credit card in my booking, she asked me to show it to her because she was not believing that it was not mine. I answered that the card was in effect mine and offered her to have a look, but it did not have any numbers on it. So she got ahead to request me to write down my credit card details, including the CVV code, on a piece of paper as ”a security”. Afterward, I was asked again by her if I would like breakfast or not, despite I selected the no breakfast option on booking.com. A moment later I was offered the POS terminal to pay by card, which stated an amount 30 euros higher that the price I booked the room for on this site. Due to the reoccurrence of the same, previous situation again, I refused to pay and respectfully asked her why the price was higher again. Mrs. Hauweld answered in a very disrespectful manner that I asked her to have breakfast included and that I was confusing her again. After that situation, I kindly asked them to speak with her supervisor. She answered, that she had no supervisor and was the only person working in the hotel for the whole weekend. That experience left me in complete disbelief of her professionality and her being in that important role in the hotel. However, despite that bad experience with that particular staff member, I would like to note that the other front desk managers were very friendly and helpful at all times.