엘라 퀄리티 리조트 호텔

Sincerely thanks a lot for your quality staffs,we did like your all.. Restaurant were so quality and clean,our room also was fresh clean and top quality.. bed was so comfortable We wanna say sincerely thanks for your entertainment team)) bike tour with Emir from entertainment team it was so perfect.. we had fun he showed as all territory around belek)) If you stilll think about should I come for this hotel or no? You can decide to come here,you will not regret)))

Ella Excellence Hotel truly lives up to its name. This was our second visit, and I must say, the service this time was even better than before. It was an absolutely outstanding experience—by far the best I’ve ever had at any hotel. The staff went above and beyond to ensure our happiness. We were particularly impressed by their dedication, including rehearsals and training for the Christmas dinner and a corporate event. It looks they really care about guests. The food options in the ala cartes are outstanding and the presentation is very immaculate like you are in high end restaurant. Our favourite was the Mexican and Meditarreanian. Rizvan was an amazing waiter and chef Ali in the Italian. I would like to extend my heartfelt thanks to the following individuals who made our stay extra special: Our guest assistants were amazing! Special thanks to Sedenur Gunes and Nazrin for an amazing service both of you deserve a promotion for exceptional service. Hassan Akin guest assistants supervisor was lovely and Habip (restaurant manager), Mehmet in the 24-hour restaurant and Halil and Ali. Thank you to the wonderful kids' club staff who made my children’s time so enjoyable, Rizwan in the à la carte restaurant, who was very kind and attentive, The chefs, waitresses, and cleaning staff, who kept our room spotless and even cleaned it twice daily, which was such a lovely touch, And all the pool staff, who were patient and kind with my children. The level of service and attention to detail from every team member was remarkable. While our stay was exceptional, I have a few minor suggestions for improvement: 1. The chocolate shop could offer a wider selection of chocolates like white chocolate, similar to what is available in the summer. 2. The 24-hour restaurant and room service menu could include more variety, such as stir fry noodles, different types of pizza, more burgers, wraps, hot dogs, nuggets, rice options and kebabs. 3. The sushi in the main restaurant was slightly dry and could be improved. 4. Some dishes across the restaurants had a bit too much salt. 5. Buffet options, especially at breakfast, could be enhanced in main buffet. At times, when we arrived around 10 a.m, there was no one available to prepare omelettes or eggs, and some food items were cold (although the staff were always happy to make fresh ones upon request) and like the fresh juices bar at breakfast and it would be nice if it was available other meal times. 6. Some Disabled bathroom railings around the hotel were loose in some bathrooms please check these. Despite these minor points, the hygiene throughout the hotel was impeccable, and we were thrilled with the new management's efforts to maintain high standards. One additional recommendation would be to include a disabled sea-view room. This would be a wonderful addition to ensure inclusivity for all guests. Initially, we were concerned about changes in the hotel since our last visit, but our experience exceed

My partner and I had an amazing experience attending Cocktails Workshop! Absolutely loved the vibe and the delicious cocktails we made ! Meolüt was very friendly and a good laugh, proper professional! Was really fun giving a shot at making cocktails by ourselves and also meeting new people. Time spent delightfully!

Ela excellence resort is better than your home! Sena and Sama are perfect assistants for your comfort during your stay at your hotel and create wonderful moments for you with their help and attention. Every thing is perfect and best choice for families and kids!

Yes there was a conference, yes it was dominated by travel agents and suppliers, did this impact my holiday? NO!! Hotel staff were great, food was amazing and there was something for everyone! Even nuggets for the typical Brit who doesn’t like trying new food. Tho hotel was very clean and well maintained, the staff were lovely and always on hand if needed. The grounds of the hotel were beautiful and had amazing pools. Lovely restaurant down by the beach which was part of the all inclusive so bonus there. Rooms were tidy, cleaned daily and spacious. I’m not sure what these bad reviews are about but take no notice!