I recently had the pleasure of staying at Novotel Beijing Peace, and I couldn't be happier with the outstanding service provided by the front office staff. Not only were they welcoming and efficient during check-in, but they also surprised me with a free upgrade to a more luxurious room. This unexpected gesture made my stay even more enjoyable and memorable. Throughout my time at the hotel, the front office team continued to impress me with their professionalism and attentiveness to my needs. I highly recommend the hotel to anyone seeking exceptional hospitality and a touch of generosity. Thank you to the fantastic front office staff for making my stay truly unforgettable!
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