작성일: 2026년 6월 9일
리뷰어Santa Catalina Hotel is undeniably a historic architectural landmark, but as a hotel experience it fell well below expectations. On arrival, the service felt cold and somewhat pretentious rather than welcoming, with concierge staff coming across as detached and pompous rather than genuinely hospitable.
A key reason for choosing the hotel was the prominently advertised rooftop pool and views, only to discover after check-in that access is restricted to suite guests. The spa is similarly limited unless you pay €15 per person for 90 minutes, which feels disproportionate given the modest facilities. These restrictions are not clearly communicated at booking and leave a sense of being misled.
Several of the lounge and communal areas were also frequently reserved for corporate events and seminars, which further diminished the sense of a relaxed hotel environment. As a guest, it often felt as though you were secondary to business groups and functions moving through the space, even in more personal hotel moments such as walking through common areas in a robe.
In-room entertainment is very dated, with a non–smart TV offering only basic local and satellite channels. Room service carries a €5 delivery surcharge, while on-site dining is largely limited to high-end fine dining with little casual alternative.
It is also worth noting that Las Palmas sits under a noticeably less favourable microclimate than the south and west of Gran Canaria. During our stay, conditions were consistently cloudy, windy, and cool, which further limited the enjoyment of the hotel’s already restricted amenities. For those seeking reliable sun and beach weather, the southern or western parts of the island are a better choice.
Overall, despite its striking heritage setting, the combination of underwhelming service, restricted access to advertised facilities, dated in-room amenities, corporate use of guest spaces, and disappointing weather made for a stay that did not feel justified by the price and is not somewhere we would return to. The atmosphere and clientele also skew noticeably toward an older demographic.
더 보기
1박당 요금 최저가:283,229원
작성일: 2025년 11월 18일
리뷰어
The “Pool View Suite” had no view of the Pool. No way are they of 4 Star Standard either. Lots of Cracked tiles and very shoddy and aged..
Food was very good and plentiful.. The staff extremely friendly, but at €300 a night, we felt very cheated with everything about Room 812 that was deemed a “Pool View and Garden View Suite”!! Besides zero view of the Pool, it was of very aged decor and in urgent need of modernisation.. Not to
mention the Gardeners making noise with machinery from around 4am In the morning..
Would not return
더 보기
1박당 요금 최저가:253,692원
작성일: 2024년 10월 7일
Gary Marlborough
The service was good, nice and friendly people, the facilities were ok, could not find the pool, but it had everything else, food was just breakfast, not the hotels fault but a group of people just emptied all the breakfast items. Other than that the place was good.
더 보기
1박당 요금 최저가:77,079원
작성일: 2024년 12월 20일
OCM
호텔은 매우 편안하고 매우 편안하며 매우 편안하고 매우 편안합니다. 자동차와 장애인의 경우 리셉션에 도달할 수 있는 엘리베이터가 없으며 운송기가 사용됩니다. 주차가 불가능하고 리셉션에서는 주차장에서 직접 지불하면 가격이 실제로 동일하지만 인근 공영 주차장과 계약하여 더 저렴한 가격을 제공합니다.
더 보기
1박당 요금 최저가:118,349원
작성일: 2026년 5월 11일
리뷰어
Mi experiencia no ha sido mala, lo mejor ha sido el personal de recepción, las chicas todas en general muy simpáticas y amables. La comida del buffet no era tan variada y faltaba comida más indicada a deportistas, la comida abundaban muchos fritos, muchas salsas, lo que se cocinaba a la plancha a mi entender estaba demasiado cocinado. Pero lo peor con diferencia , que hasta incluso me parece una falta de respeto hacia los clientes, son lo ruidosa del servicio de limpieza de habitaciones, arrastrando aspiradoras por lo pasillos , hablando alto entre ellas, los carros de la limpieza chocando por todos lados y el ruido de las ruedas. Ya luego el estruendo de muebles rodando de un sitio a otro , en lugar de limpiar parecían obreros de la construcción, exageradamente escandalosas. Las mañanas son imposible de descansar en el hotel Isla Bonita. No respetan el descanso de los huéspedes. No recomiendo este hotel para descansar en las mañanas y disfrutar de tus días libres porque literalmente, el servicio de limpieza no te deja. En cuanto al aspecto visual en general, necesitan una actualización estética, se ve anticuado.
더 보기
1박당 요금 최저가:99,130원
작성일: 2026년 3월 6일
리뷰어
나는 단일 여행자로 3 박 동안 거기에있었습니다.
호텔은 매우 좋았고 매우 친절한 직원, 모든 것이 매우 깨끗했습니다. 5 층의 내 방은 작은 발코니가있는 매우 아름답고 바다 전망이었습니다.
음식은 다양하고 맛도 좋았고 식당은 꽤 넓었지만 많은 사람들에도 불구하고 오래된 옷장은 빨리 청소되었습니다.
이 호텔에 대한 나의 명확한 추천!
친절과 도움에 대해 모든 직원에게 감사드립니다.
그리고 호텔에서 제공되는 루르드와 그녀의 여동생의 스웨덴 마사지에 대한 또 다른 추천.
그것은 훌륭했다!
더 보기
1박당 요금 최저가:194,619원
작성일: 2024년 2월 6일
리뷰어
Front office and services staffs can be more pleasant.
Not sure if they understaff or tired . But they sometimes they not friendly. The guy who checked us in very nice but rest of stay, we don’t received friendly attitudes from the service nor front office staffs . The housekeeping lady so much helpful. The hotel are decent.
더 보기
1박당 요금 최저가:192,191원
작성일: 2025년 10월 28일
리뷰어
Всё было очень достойно, номер убирали каждый день, мы случайно поломали полку в шкафу- нам быстро починили без проблем, красивый вид с балкона, расположен минутах в 15 ходьбы от океана, рядом куча ресторанов/кафе/магазинов. Немножко староват ремонт в целом, но это мелочи. Кормили хорошо. В целом мы остались очень довольны.
더 보기
1박당 요금 최저가:101,962원
작성일: 2025년 12월 22일
KukaevskiyA
Апарт-отель с самыми маленькими номерами среди всех апарт-отелей, в которых я останавливался. Площадь номера всего 14 метров (меньше 20 в моей практике не было), но мы знали что бронировали, поэтому сюрпризом это не стало.
Номер был на третьем этаже, окна выходили на второстепенную улицу, где, как нам казалось, очень тихо. Особенно по сравнению с другой стороной, куда выходят окна у апарт-отеля, – в сторону парка Санта-Каталина. Здесь первые этажи занимают бары и рестораны, и по вечерам царит настоящее столпотворение. А вот мусор из этих заведений по ночам выносят как раз на параллельную улицу, туда, куда у нас выходили окна. Так что если хотите выспаться, нужны будут беруши – внешняя звукоизоляция фактически отсутствует.
Номер скромный не только по размерам, но и по оснащению – но мы были к этому готовы. Санузел чистый, уборка в номерах каждые трое суток (биоразлагаемые отходы выносили каждый день). Горячая вода – из накопительного водонагревателя, но его объема не хватало на то, чтобы два человека приняли душ сразу по очереди. Нужно сделать перерыв хотя бы минут 15, чтобы вода успела нагреться.
더 보기
1박당 요금 최저가:74,044원
작성일: 2023년 5월 2일
리뷰어
Un sitio acojedor
El personal muy amable
Se veían los chicos poniendo a puesta muchos apartamentos.
La tienda que está dentro TIENE DE TODO y muy buenos precios
El mini bar excelente, la chica que atiende y los precios
Muy contentas.
Quizás el precio muy alto para ser un complejo con tanta gente
더 보기
1박당 요금 최저가:141,007원