카탈로니아 바야이베 - 올 인클루시브(Catalonia Bayahibe - All Inclusive)

Muy buen servicio, la comida excelente, la ubicación del hotel, todos son amables vuelvo pronto 🙏🏽👍

The resort is huge and very well maintained. Landscape is outstanding, the beach is clean, the water is turquoise and the food is somehow edible.The only thing that marred the stay was poorly trained room cleaning personnel. It was always something forgotten after the room was made - either small towels, or medium size towers, or coffee packages, or sugar, or water bottles... Every day something new was missing. I naively thought the tips would speed it up. Wrong! Tips were taken and ALL towels of all sizes were forgotten to be changed. To be honest, the Front desk was helpful though. Bottom line: Dear Catalonia Bayahibe, please train your personnel better, teach them that money and tips don't fall from the sky, they actually have to earn it. Besides that it is a great resort!

On the positive side, the property is very clean and staff are hard working and friendly. The beach is a beautiful turquoise, sunsets are beautiful and beach chairs are plentiful within a shaded palm forest. The pool has a lot of corners and nooks that are great for small children. There were some clear negatives, though: 1. There was a huge building being built on the property while we were there in November 2023. Even when complete, it will loom over the property. 2. The buffet was quite local in terms of food. Some days it was good and other times basically inedible. The buffet area is oppressively hot and stuffy. 3. The resort and beach feel a bit cramped and crowded at all times. 4. The sit-down restaurants were pretty middling in our experience and the quality of ingredients wasn't great. Very nice atmosphere, though. 5. The beach is fairly steep, with very soft sand, and somewhat tiring to get to and walk on.

Great beach with clear water. Front desk service was good and responsive. Dinning staff was awful, they did not come by to check on you if you need more water or anything else, had to hunt for them yourself. Alcohol options are terrible, the worst I have seen and we travel often. Waiters do not exist at the pool/ beach areas, if you want anything you had to get it your self. I would rate this hotel as solid 3 stars.

I had a great time with family and friends. I have something to share that I saw with my own eyes. The buffet cook, who was responsable for grilling the meats and chicken, was using the same tong to grab the raw meat and serve cooked meat to customers. He was about to that to me and, because I told him not to use the same utensil, he grabbed a spatula and served the cooked chicken. If that situation is happening in front of people, who knows what procedures they implement inside the kitchen. We’re back home and I have food poisoning. I shouldn’t have trusted the food I consumed. I suggest you have better training and food safety protocols & procedures for anyone handling or serving food. It’s a family hotel and lots of children and elderly (most vulnerable population) visit each year.

I don’t recommend this place at all; the service is horrible; people are rude and impolite… no towels for an overcrowded place!!!

Old property and room, condition not working. In buffet waiting water 40 min.

it was our first time going to an all inclusive. we loved it, it was paradise. only thing when we got to our room the first day, it wasn't ready, bathroom was dirty,but we called reception and they sent the cleaning lady right away. food is not the best, but it's ok. at least a lot of variety. most of the staff is amazing, very nice and friendly. and the place itself is really beautifull. i recomend it

Hard to communicate with people who don't speak English at all in the resort.