"When I tried to check out, they stopped me, saying I hadn't paid for two nights' stay and needed to pay on the spot. I was furious because I had prepaid when I booked through Ctrip. I contacted Ctrip, and they said they would have their agent communicate with the hotel, but I was in a hurry to drive to my next destination. The hotel wanted me to write a statement with my name and contact information to prove I had paid before they would let me leave; Ctrip customer service wouldn't let me write these things, saying it would be detrimental to me… After dragging it out for half an hour without clarifying the situation, the hotel finally let me leave after I insisted, leaving the Ctrip agent to clean up the mess."

"A good location in the town centre close to shops, places to eat etc. You'll need to use a taxi to or from the long distance bus and rail stations unless you can navigate the local bus system. Staff at the front desk were very welcoming and friendly. The lobby area and lift were impressive. The room generally was if a high standard, though one or two areas like edge of the floor next to the wall was very dusty. The shower area had scale build up in the corners. The bed could have had light switches on both sides. Also plug socket only on one side of the bed as well. Tea and coffee making facilities and two 0.5 litre bottles of water in a fridge. Internet worked well. I left very early so wasn't able to take breakfast."

"Rooms are not cold, the heatings are not warm, I am sick, they have not supplied heating Staff are rhinestone, rooms are clean but cold, packets of breakfast are not brandy but varied. In the city center, near and walking distance"

"매우 친절한 직원과 객실 장비 슈퍼"