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Really wanted to love this property. Has enormous potential as a legendary lifetime hotel. Dissapointed in many ways - Stunning architecture and design. Solid effort, but many areas need serious improvement. - Pros and Cons. Will start with the pros. Pros: - Effort level is high. - Architecture and design are stunning. Incredible blend of old and new High quality materials and restoration. Physically and aesthetically, the property is top. - Attended a wedding. Beautiful wedding grounds. - Spa is generally managed well and has a lot of character - Impressive touch with memorable cultural aspects - Priyanka Choubey is outstanding in welcoming guests, incredibly capable and helpful - Restaurant server Aditya very helpful, positive, excellent - Spa receiptionist Barsha was lovely in patiently showing the properly, really gracious Cons: - Service often disappointed. Generally, much of the staff just doesn't understand what high-quality service looks like. High quality/capable seervice is the biggest missing link at the property. - Hard to get to the property; quite a bumpy/difficult road to get there. - Many times, a lot of time was wasted, things needed to be constantly repeated. - Attention to detail was lacking in service (always mistakes) - Room service struggles, makes many mistakes, not efficient - Food is not great; quality can be significantly improved - Chai tea woman is quite bad; not welcoming, not helpful, strange and lazy energy. Would replace or not have this feature. - Makes no sense that the sauna and steam room were constantly turned off to save money, when the hotel was full occupied with guests and spa reservations. During peak hours, steam/sauna should always be on. Also, heat of steam/sauna not nearly high enough. - Efficiency is lacking; many things/processes take much longer than they should Although a lot of improvement is needed, the effort was sincere and high.

We had travel-led for 3 days and stayed at tiger resort. We had booked a deluxe room, it was a wonderful stay as it was very clean, tastefully decorated. The food was tasty and served well. The staff very cordial and helpful-the owner had made great efforts to ensure we had pleasant stay and he personally looked after us. We are impressed by the hospitality of the iwner a wonderful *** who is available in the resort to ensure the needs if the guests are not compromised and well taken care of.

Hi, we had a wonderful stay at bookmark. We really appreciate the service provided by staff especially by yuvraj. He was very helpful and happily he provided all services. Also our 6 year old child enjoyed in plunge pool of our room. We loved th concept of plunge pool of this hotel. Enjoyed our night stay and surely will visit again and recommend to others as well. Thanks bookmark staff for excellent services.

If you think of ultimate luxury, top of the line service and best of food, the only name that strikes is Oberoi Group of Hotels. They treat their guests like Maharajas and Maharanis. Whether you are staying or just come for dinning,  there is never any difference in service. You have to experience the Oberois.  We had gone to Ranthambore, since it eas my wife's birthday,  we had booked for hi-tea with them.  Before booking they has informed us that if we would want to experience the property, we need to reach one hour before it starts. When we reached,  we were escorted to the reception area where our welcome started with a hot apple cedar drink. Then Ashishmita (in short Aashi), hope I am spelling it right, took us for a complete tour of the hotel. She was a charming and wonderful host and made a great bond between me, my wife and her. She patiently showed each and every place in the property making it mesmerizing.  Then she left us to Mr. Rahul at Reading cum Bar where tea and food was served.  He was again such a pleasant host and made very special efforts to make my better half's birthday a very special one treating us with chocolate platter and a very special mango sorbet drink. Finally when we were departing, Kamakshi made sure that our memories are well captured in camera, she took excellent pics. Just when we were about the sit in the car and leave, Aashi came running and gifted a beautiful animal print scarf to my wife. She was super thrilled and her eyes became moist. So much personal touch, unbelievable.   We shall definitely plan our next stay here only.

Very excellent and especially nice and coporarative behavior of staff and also I recommend to everyone if anyone planning to visit ranthmbore kindly visit this property once ...and one more thing I want to add there is staff her name is Chen kanwar she is so excellent and calm, polite in nature and very much committed to her work ..

We spent 3 nights at this hotel for our safari trip in the nearby Rathombore National Park. The hotel was clean, and the food and service were excellent. It is situated in the nearby National Park and not far from Rathombore Fort. Jitendra Singh made it a point to offer us an excellent service. During our stay we could enjoy and experience the rich Indian culinary culture, traditional music, and beautiful Indian architecture. I highly recommend it!