바(Bar)가 있는 살셋 호텔 예약

Having arrived at st Regis Goa our expectations were high and we were truly looking forward to spending Chinese new year eve. On arrival everything seemed a bit chaotic in the lobby and then I soon found out that they were expecting a wedding and the next day was fully booked because of that. As we got through the day I noticed that the staff were all paying attention mostly to the wedding preparations and not the in house guests. From this hotel I expected a better service to be honest and even the so called special butler assigned to us was responding with delays of almost an hour which is not nice for such a so called high standard hotel. Nonetheless we enjoyed our stay but decided against having dinner at the property because even though I mentioned it is Chinese new year no special do up was done for us so even though I did not expect given that we were in India and they don’t celebrate obviously but since I did mention at check in this would have brought out Regis standards in a big way as they are known for worldwide but no special thing was organized for us. The shower drainage was blocked and I had to unplug the cover just to let the water drain out. This should be checked before guests arrive. Even the towels had this strange odour which only means it was not laundered properly. Otherwise the property is great but they should improve for the standard they portray and the rates they charge. Also another point to note is that while booking through trip.com I booked a better level room and after I paid it was immediately cancelled and refund was provided but strangely when I tried to re-book the price had gone up significantly and this is not a nice thing to do to guests. Now I’m not sure if this was the booking app failure or failure on part of the hotel but notable to mention nonetheless. So I opted for the normal lagoon room instead because I felt cheated and didn’t want to pay more for something that was clearly indicated. Pool was fantastic and room was decent but big mosquito problem on the property. We actually stayed next door the previous night at holiday inn and didn’t notice mosquitos as much as here so beware and get enough repellant. The carpet in the room also needs to be deep cleaned as it was literally black with dirt. Even spider web in the room. Shocking for a Regis hotel. Hats of to the garden cleaning ladies who do a fabulous job and the valet and entrance staff and the guy who gave us a nice welcome and welcome drink. Breakfast was fantastic so speaks volumes of the chefs and staff behind the scenes. Highlight of the hotel no doubt. Best one so far in India!

시설이 오래되었고 심각한 새로 고침이 필요합니다. 창문에는 곰팡이가 있고 가구는 청소가 필요합니다.  직원들은 대부분 유쾌합니다.  레스토랑이 좋습니다. 특히 아침 식사.  스파는 매우 좋습니다 (발 마사지 만 받았지만 감동했습니다) 총체적으로 나는 추천 할 수 없었다.

I am writing to formally express my disappointment regarding our recent stay at Orchard Passaros. Upon arrival at approximately 12:30, we were informed that our booking could not be located. After waiting around 20 minutes, the reservation was eventually found. Unfortunately, the gentleman at reception during this time was unfriendly and appeared quite miserable, which did not create a welcoming first impression. We were offered a complimentary drink while the issue was being resolved, which was appreciated. The gentleman who served us was polite, professional, and very pleasant. We were then shown to our room, which initially appeared to be very nice. However, later that evening we experienced significant issues. The room was unbearably hot, as the air conditioning did not seem to cool the space effectively. Additionally, there was a sensor system whereby any movement in the bed activated the bathroom light and extractor fan. This repeatedly disturbed our sleep. We reported these problems to reception. A maintenance staff member attended and resolved the sensor issue in the bathroom. He also stated that he had lowered the room temperature; however, the room remained extremely hot and uncomfortable. Despite further attempts to fix the issue, there was no improvement. After approximately an hour of ongoing disruption, at 2:00am we felt we had no option but to leave the hotel. The manager’s response at this time was extremely disappointing. He was rude, dismissive, and repeatedly laughed during the conversation, which we found highly unprofessional. Furthermore, the pool area was not as advertised. There were only two sunbeds available, and on one occasion a guest reserved one all day by leaving belongings on it, even when not present. Overall, the facilities and restaurant did not meet the standards described on your website. We are extremely disappointed that our experience did not reflect the expectations set by your online description. I would appreciate your response to these concerns. Yours faithfully,

Начну с лучшего: персонаж шикарный, начиная со входа и все с кем нам довелось взаимодействовать, вежливые, улыбчивые, искреннее настроены помочь и максимально удовлетворить все ваши адекватные потребности - это просто пушка, мегареспект. Приезжали всего на ночь с семьёй, это была вынужденная остановка, но к отелю это отношения не имеет, утром на завтраке нам приготовили лучший за все время омлет с молоком, потом мы спросили кашу, которой не было и какао, парнишка даже не знал что это такое, загуглил и нам все сделали! Территория красивая, дорога на пляж приятная, номера прекрасные!  Песок на пляже мелкий, скрипучий как снег - просто рай!! Ну и минусы которые требуют категорического внимания: 1. Пол в номере был ОЧЕНЬ грязным, мы приехали поздно вечером, уложили детей, приняли душ, ходили там по номеру, а утром посмотрели на свои ноги и офигели. Жена ради прикола взяла салфетку и провела по полу - лучше бы этого не видеть🤣 2. В бассейне очень чистая вода, сам бассейн с разной глубиной, очень комфортно - НО, в детской, более мелкой, зоне бассейна просто невозможно находиться, очень сильно тянет мочой из туалетов, прям воняет именно на уровне воды и метр выше. Если отплыть в противоположный конец, там все хорошо, проветривает.  3. Мы с проблемой не столкнулись, но мне кажется маловато лежаков на бассейне и пляже(8 шт), возможно пляжные лежаки больше актуальны для европейцев, тогда должно хватить.

I recently stayed at [Hotel Name] and overall had a pleasant experience. The location is excellent, making it very convenient to get around, and the staff were warm, welcoming, and always ready to help – definitely one of the highlights of the stay. Breakfast is decent.

절대적으로 즐거운 숙박. 나는이 장소를 모든 사람, 특히 해변에서 긴장을 풀고 긴장을 풀고자하는 사람들에게 강력히 추천합니다. 인도의 장소는 이와 같지 않습니다. 시설과 직원은 모두 최고 수준입니다. 매우 전문적이고 정중합니다. 그들은 주저없이 우리의 모든 요구를 처리했습니다. 밤에 산책하기 좋은 정원이 있으며 두 출구에서 해변과 경비원과 바로 연결되어 있습니다. 리조트에는 선택할 수있는 다양한 레스토랑이있는 매우 다양한 음식이 있습니다. 근처의 똑같이 좋은 레스토랑에 비해 약간 비싸지 만. 전반적으로, 나는 우리가 조금 더 머물렀으면 좋았지 만 이미 항공편이 예약되었습니다. 내가 고아에 돌아올 때 확실히 돌아올 것입니다.

Best location for city stay ,Food is excellent restaurant is well maintained.Room service is excellent .Response on request over phone is well handled

The hotel is at good place. Rooms and foods are fabulous. Service is excellent. Next time when i visit goa will definitely stay here only

Big room with balcony, swimming pool, gym accessories added great value for money for this hotel. The best part was the breakfast where they served very tasty fruits. The beach is very close to the back gate (12-14 minutes by walking. We have stayed there for 4 nights and really enjoyed their hospitality.

Здравствуйте! Персонал по- русски не говорит, раннее заселение за дополнительную плату невозможно. Персонал медленный, номерной фонд ооочень старый и дряхлый. К сожалению, на сайте фотографии нн соответствуют номерам отеля. Отель полностью вегетарианский, единственное что радует это самое близкое к пляжу месторасположение из всех отелей которые рядом. Не уверен, что ещё раз поеду в этот отель и уж тем более не буду советовать друзьям.