The place was clean and convenient but our room did not look like pictures on site when booking so that was disappointing. The staff was nice. There were problems with elevators which had to be worked on so it made getting to our 8th floor a lot slower. The breakfast was average. I was not informed that the orange bands needed to be turned in or would be charged $10 a piece but thankfully was able to go find them after loading everything up. Parking is also paid separately which I had booked on another site and was supposed to have been included but hotel made me pay so I had to take that up with trip.com where I booked. Just average stay.
방에 몇 가지 사소한 문제에도 불구하고 호텔은 정말 좋았습니다! 벽이 너무 얇아서 모든 소리가 들렸지만 직원들은 친절했고 방은 깨끗했으며 위치는 완벽했습니다. 해변 바로 옆에 있고 많은 레스토랑과 활동과 가깝습니다. 일부 유지 보수 문제이지만 전반적으로 훌륭한 숙박이었습니다!
I s the the best trip ever in my life everything is perfect the service the hotel the people they so nice food is delicious the area is cool I love it I will tell all my friends go to there thank you for everything 😊
The Hilton Garden Inn in Orange Beach, Alabama, was a beautiful place! I liked the hotel layout. My favorite parts while staying there were collecting shells on their beaitiful private beach behind the hotel, leisurely riding innertubes on their ”heated river” behind the hotel and enjoying their delicious breakfast buffet. Every hotel employee we met was wonderful and helpful! I reserved a physicallyhandicapped room with island view. My only unpleasant part of my stay was the flooding from the handicapped bathroom shower that flooded the bathroom floor, into the front entrance to the room, even wetting the hall carpet. I reported it to the front desk, who thanked me for reporting it. They said it was because it was a handicapped room. I told them it didn't matter...if it was a handicapped room or not. I told them more care should have been taken considering it was for a handicapped person. What if I'd fallen on the wet floor and gotten hurt? Anyway, I liked the hotel but I don't recommend renting and reserving the handicapped room (#415) until these issues are corrected and the room, itself, is updated and this problem is completely corrected. Thanks! Rhonda Tippett