Upon arrival at 720am, I was informed that there check in time is at 3pm but it was not on there online booking notice. Then the Front office who was checking us in called the owner and it was on speaker phone and he was shouting and I could hear. He has no knowledge of customer service. I am Hotelier for 33 years and still working as a Director of Food and Beverage. My comment don't stay in this hotel when ur in Baguio
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