Location:
- Took advantage of the downtown location to walk to grab lunch and dinner, check out a couple of locations nearby to go to, and can easily hail and cab if going on a tour within the city.
- There were great restaurants within walking distance.
Cleanliness:
- The rooms were clean, very comfortable, and cozy.
Service:
- Before the trip, I made a special request and spoke to Tiffany and Almira about how I wanted to do it, the decorations, price and other add-ons.
- The staff was really hands-on with my request as it is the first time my partner and I will be staying in Baguio and I wanted to make it special.
- They were very keen on what I liked and were prompt in attending to all my requests.
- They helped with the success of my surprise.
- Front desk staff is extremely efficient, pleasant, and helpful.
- They even assisted us with hailing a cab when it was raining, and accommodated our questions regarding the best places to visit.
- Staff was very hospitable and there for every need of ours (whether it be an extra utensil, cleaning service, extra towels, etc.)
- The staff at this property are all great! They all go above and beyond to make your stay comfortable. Please give your staff awards!
Facilities:
- Although at that time the elevator isn't working, we didn't find it hard to go to our room as we were assigned to the second floor.
- No pool
- The bed was extremely comfortable.
Food:
- The hotel offers great food choices at an affordable price!
- I LOVE THEIR CHURROS so much
- THEY ALSO OFFER great breakfast, served depending on the kitchen's menu, which varies per day.
Overall, I had a great experience with Chalet Baguio; the staff was incredibly helpful, and the amenities were great. The room was wonderful, clean, and perfect to celebrate a birthday weekend. I will definitely stay there when I come back!
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