오크우드 매너 모터 로지

운전기사가 우리를 픽업해 공항에 데려다줍니다. 막바지 예약을 했음에도 불구하고 정말 친절하게 도와주셔서 감사합니다.

비행기를 타러 달려가는 동안 호텔 정착 버스가 우리를 남겨두고 떠났습니다. 내가 겪은 최악의 상황은 우리를 단 1분도 기다릴 수 없다는 것입니다. 다음 여행을 기다리라고 우리에게 전화했다고요? 비를 맞으며 비행에 늦었습니다.

Friendly staff, one of the employees gave us some wrong information but it didn’t hinder our experience, the staff member that drove us to the airport was very friendly and punctual, very happy about a free airport shuttle service and good value for money hotel, would stay there again 😊

Very rude attitude from the receptionist. No clear information on site about the parking therefore we had requested them via email for a room near to parking before we arrive due to excessive baggage. When we asked about it to the lady at the reception, she just blindly ignored the request with an attitude and when my husband said that we are very disappointed with her reply and she replied OK!!! Regarding the room, it was Very stinky due to old carpets. Very small room and not amenities provided like other good motels. But we would have ignored all the negative things if the welcoming was little more friendly. Since we are also from hospitality industry where we treat guests as a king, we expected at least a smile or a friendly check in from the hotel. This was our second last night in NZ and we will never ever book here. We have stayed around 18 days in different hotels and definitely this was the worst.

Basic an alright, just dated. Nice service at reception.  Pool was refreshing,  fix a few tiles. Overall it waa an alright night thanks!

Such lovely welcoming people. The rooms even though are basic are always clean and have everything you want  Even though it is on a busy road there is no road noise and the shuttle service is spot on