"환경: 이 호텔은 꽤 오래되었고 아스티 시내 중심에 위치해 있습니다. 교통이 매우 불편하며 모든 도로가 일방통행이고 주차도 매우 어렵습니다. 따라서 자가용으로 오시는 것은 추천하지 않습니다. 조식 레스토랑은 분위기가 좋고 프런트 데스크 직원들이 매우 친절하고 도움이 되지만, 호텔 객실은 상당히 오래되었습니다. 옛 이탈리아 건축 양식으로 지어진 호텔이라 일부 비품을 포함한 모든 시설에서 빈티지한 느낌을 받을 수 있습니다. 겨울에는 난방 시스템 소음이 매우 큽니다."

"I would like to express my deep disappointment and frustration with an incident that occurred during my recent stay at Le Cattedrali Relais. I chose your new place for my stay because it is owned by a you, 3-star Michelin chef. I already tried the Bistrot in Torino where I enjoyed the food and service. Top Class! Given the high standards and exceptional reputation associated with his establishments, I expected a similar level of excellence at this hotel. It was for a special date for our couple. On June 1st, I checked out after 2 days of stay. We had a very good time and great experience till then. Unfortunately, I did forget 2 items in the cupboard: a jacket and a raincoat. I noticed the incident when I reached home in Switzerland. I felt my first dissatisfaction. I should have been called by the hotel as soon as they noticed that I left personal items in the room. Nevertheless, I called the hotel, and they only found my jacket. The raincoat disappeared; in simple words it was stolen . This incident has caused me significant inconvenience and distress, particularly given the value and sentimental attachment to the item. Following the theft, I promptly reported the incident to the staff. Unfortunately, I was met with an unprofessional and unsatisfactory response. The customer service I received was not at the level I would expect from a luxury hotel even from hotel director. Specifically: - There was a lack of urgency and concern regarding the theft. - The staff provided inconsistent information and failed to follow up as promised. - I was not offered any form of compensation or assistance, leaving me to handle the situation on my own. Despite multiple attempts to contact the hotel regarding this matter, I have not received any updates or confirmation about the possibility of retrieving my jacket. The lack of communication and inability to ship the jacket back to me have further compounded my frustration and disappointment. I did need to ask a 3rd party to support me in this case to get back my jacket. Very Very horrible situation and experience"

"카네리의 귀여운 호텔. 객실은 컴팩트하지만 깨끗하고 새롭고 환영 과일과 붉은 와인이! 욕실도 깨끗하고 사용하기 쉽고 샤워 수압과 온수 온도도 최적입니다. 편의 시설도 충실했습니다. 아침 식사도 훌륭했습니다! 풍부한 라인업, 특히 디저트만 10가지 이상! 신선한 오렌지 주스도 맛있었습니다. 직원 여러분은 미소로 대응해 주며, 매우 편안한 아침을 맞이할 수있었습니다. 추천 호텔입니다."

"호텔은 매우 편안하고 편안합니다."

"호텔 위치는 나쁘지 않습니다. 기차역은 100m, 주차장이 있으며, 아래층에 슈퍼마켓이 있으며, 방은 크지 않으며, 집 건물 블라인드는 매우 이탈리아 스타일이며, 보스는 좋으며 의사 소통은 주로 이탈리아어를 말하는 것이 매우 편리합니다. 아침 식사는 괜찮습니다. 매우 열정적입니다."

"Better tha the two other hotels we used on our way from the UK to Italy to see family. Room was large, clean and air coditioned, and there was eveb a small fridge, which we appreciated. Breakfast was fine... meat and cheese as well as breads and yoghurts. I am diabetic so am used to skipping breakfast, but here it was fine. It was also quiet, which our last hotel mose assuredly was not. We were very, very pleased."

"호텔은 기차역에서 멀지 않고 도보 거리에 있으며 교통이 편리하며 호텔 옆에 좋은 레스토랑이 있습니다. 아침 식사는 좋고 과일과 치즈는 맛있고 깨끗합니다."

"자연에 잠겨 있고 매우 조용한 위치. 아이들이 없습니다. Francesco는 당신을 집처럼 느끼게 할 것입니다"