Arenys de Mar 호텔 예약

'우리는 우리가 참석하고 있었던 결혼식을 위해 여기에 머물렀다. 아름다운 호텔, 놀라운 직원. 그것은 우리의 기대를 초과했습니다. 매우 깨끗하고 사랑스러운 옥상 수영장. 직원들은 매우 친절하고 수용 적이었습니다. 우리는 돌아 오기를 기다릴 수 없습니다. 감사합니다! '

'Por lo general está bien el hotel, tiene un pequeño gimnasio, piscina cuando es verano, el restaurante para comer estuvo muy muy bueno, muy buena atención y calidad precio muy bien, el desayuno estuvo bien, si tuviera que decir algo sería que en el desayuno pusieran una pequeña explicación de lo que viene, quizás hay cositas que uno no come por preferencia e intolerancia y sería más fácil escoger,yo pondría un único zumo y que fuese natural no necesariamente naranja y centr**** en la calidad del pan, pequeños detalles que hacen, el servicio fue muy muy bueno y amable y la cama muy cómoda.'

'El servicio del hotel es inigualable, el mejor desayuno ect ect . Tiene un piscina que pueden ingresar siempre ! Pero luego un spa que para los niños el uso es limitado. Mi único consejo es que solucionen el wifi que anda muy mal ! Y hoy día es vital ya que hay gente que trabaja a distancia'

'A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured. Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel. As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you. Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children.'