홀리데이 인 - 더 뉴, 펜더 암스테르담 바이 IHG

房間沒有拖鞋，沒有熱水壺，服務很差，再也不會訂了！

It was the same booking but added breakfast Spacious room. Stylish design but the walls are quite mouldy There’s drainage problem in the bathroom on the first night. The staff helped us to change the room swiftly. One interesting thing - there is a card in the room to indication whether u need cleaning service or not, as in usual hotel. But the card got two side: - red, don’t need service and don’t come into the room; - blue: no cleaning but will be granted with the welcome drink voucher. For some reason our card was flipped to red side and we couldn’t not found voucher. And even when we go down to the reception to ask for the voucher. They refuse to give us because they marked in the system that we put on the red side. We were like ummm fine but as a hotel we would appreciate if you could be less calculating and little more generous. Quite far from the city centre we take Uber to get into the city centre ~€12.4 trip. Amazing sunset and view from the room.

Again very disappointed with the room arrange … not sure cos of the trip.com being cheap for the room type or whatever the excuse is it. The room itself is very basic not even have water although I was told after I checked out that we can drink the tap water but that was no glass or cup except a mini empty mini fridge. We found it it’s over priced for what is it. Although the hotel itself is well designed which we appreciated very much much. And again our room on the lower floor and it wasn’t pleasant too.

- A wonderful hotel, 15 minutes away from the center by car. - The staff are friendly, kind and helpful

The hotel was designed very nicely, and in a very pretty location. Unfortunately, it was not near to many public transport services, and basic amenities such as mugs and kettles were not provided. Toiletries were also unable to be provided despite enquiring at the front desk.