세이 비치 호텔 &스파 후기

Nice hotel, location a bit away from Alanya was clean and friendly staff, actually the staff were excellent, beach was rocky slippery but still ok, travellers make sure to take light swimming shoes with you, swimming pool was good too.

Unfortunately, I have to give this assessment. from the very beginning, it was in the room where we wanted to check in, allegedly broken pipes and we were asked to wait. we waited for about 2 hours and came to clarify again (for clarification, we arrived at 15 hours) At 17:00 we are told that a couple more minutes and it is ready. after these couple of minutes, we are told that we will have to wait until 21:00 in the evening. After a couple of arguments, we got a room. The rooms are ok, hard to say wow. our room probably had 3 beds originally, but there was no 3rd bed. there was just a hole and space for that very baby bed. The shower, unfortunately, did not work well. I would also like to ask the director to pay attention to the staff and their treatment of customers. On the first day, when we were delayed, we were given towels for the beach without any information. when we asked "and then what about the towels" we were told "leave them in the room". We used them for a couple of days and wanted to change them, and when we came up we were told that it can not be done, because it is not time to get new towels and it turns out they have rules on the issuance of towels. Then we gave towels and received cards for towels with the most strange questions from one of the employees. questions from the category of "who are you? What are you doing here?" the next day we came to get towels at about 13:00, to which we were told that they have rules for getting towels and they are not here now. Out of some sense of justice, we went to the front desk, where the girl said, "You should have read the writing on the wall." In response to any questions she said that it was our fault, that we could have been more attentive and that we could have learned the rules in 2 days. I am not talking about 70% of the dialog where the employee was clearly disinterested and rolled his eyes. In addition, there was an unpleasant situation with the sauna and hamam. We were told that free use of the spa from 12 to 14. We specifically waited for this time to go to the sauna. As a result we were told to wait at the entrance because there was a covered girl and we had to run from one place to another so that we did not see her. and it's like she "took" private time for herself. I respect her religion, but there should be equality here, because shared time is shared. The cab button was broken. We don't know why. But when you want to order a cab you are offered a VIP, with a surcharge of 100-150 liras. and if this VIP cab is not available, then calls a local. The entrance to the sea is normal, like everywhere else. But the way to reach it is a horror. below in the reviews you can find a photo from another visitor of this hotel. 4 stars is not your position, it is 3 stars at best.

Персонал очень вежливый, все просьбы были выполнены. Сам номер был чистым, все как на фото. Завтрак и ужин были вкусные. Однозначно рекомендую.

Отличные большие номера, теплое одеяло вне сезон это большой плюс, бесплатный интернет в номерах!!!

Det bästa hotellet man kan bo i. Bra service och fina personal som hjälper till.

Bon hotel ! Sejour super cool avc la famille

Otelde 1 gece konakladık personel güler yüzlü ve ilgiliydi tekrar gelinebilecek bir otel

Odaların temizliği, otelin konumu havuzu, yemekler herşey dört dörtlüktü. Tavsiye edilir. Ufak tefek eksiklikler vardı elbet onları işletmenin düzelteceğini umuyorum. Mesela ilk gün odaya su bıraktılar sonrasında su verilmedi odalarda tek kullanımlık terlikler yoktu. Haricen iyidiydi. Teşekkür ederiz

I stayed at the Sey Beach Hotel for 10 nights, the room was beautiful, over looking the beach, the staff were very friendly and helpful particularly Maria who printed out my boarding pass for me, the manager Eren even sat with you whilst having a drink in the bar, I would definitely return.

Ok so we have just got back home today after ten days holiday, we arrived on the 14th April very early hours so unaware of what the hotel was like. We were greeted by a very nice bloke who explained everything to us and we went off to our rooms. Rooms - are good in general, unfortunately I don’t believe bedding was all clean as the duvet was in the wardrobe absolutely crinkled, not I would expect for a 4 star hotel. Towels were changed everyday so that was good, however bins were not emptied for quite a few days and sides never wiped. I’m not saying we was clean as our clothes etc were all over but I would say for the rating of hotel sides etc wiped in bathroom. Mini fridge was empty so again I would have thought water maybe in there for the hotel rating. Ok so now when we woke us and went downstairs to what I can only say was a bit disappointing to find out at 9am not much left for breakfast or not really much to offer so not the best. We then realised that there was no kids club, no water in the pool and work being done around the hotel. The pool in doors I would not really recommend but that me. The spa was ok and Turkish bath section way too hot to even stand in for a few minutes. I will attach pictures of what we had on our first days of our £2300 all inclusive holiday. No entertainment at all until last two nights and that was us dancing. No music was played until last few days Pool was filled 3 days in then closed for 3 days due to not being cleaned. Little pool wasn’t filled till last few days for little kids. Slide still wasn’t open when we left. Bar outside closed. Bar on beach you pay. The food was basic and nothing really for kids we had to ask for chips etc and no ice creams. I could actually go on. The thing is if they just did certain things it actually would be ok at 3 stars maybe and just so you know there is NO 4 stars even on the building they have been taken off. If you have booked through love holidays they will not help or move you but we did see things changing as they days going on. I just believe that we wasn’t sold the holiday we was expecting at all especially for a 4 star rating on love holidays. When we left pool was cleaned and all 3 open but slide still not open. Overall staff were good and tried there best to help, however they look unhappy like but I would be having the old lady who I believe is maybe the owner watching over you all day, who also may I add likes to polish the floor from 7 am ish in the lobby.

Room: The air conditioning was far too weak, so the room never really cooled down. The refrigerator didn’t work, which was especially frustrating as it was impossible to keep drinks cold. Additionally, the safe required an extra fee, which shouldn’t be the case in a hotel of this category. The windows were poorly insulated, so the noise from traffic outside could be heard all night. Food & Drinks: The selection of food was very limited, and much of it didn’t taste good. The drinks were of very poor quality, and the all-inclusive package ended at 10 PM – after that, you had to pay extra, which is not what you expect from an all-inclusive stay. Leisure Facilities: There was practically nothing for children, even though the hotel advertised a mini club – but it was closed. The billiard table was also unavailable. The sauna was only open for two hours a day and without any steam infusion, making it far from relaxing. The indoor pool was dark, and water was everywhere on the floor, which did not create a pleasant atmosphere. Staff & Service: The staff spoke very little English, which made communication difficult. In general, there was a lack of engagement and helpfulness. Conclusion: The hotel does not meet the expectations of an all-inclusive stay. Many services were restricted or unavailable. I would not recommend this hotel.

Lovely spacious comfortable Room with a great breakfast Staff were incredible they were so helpful and couldn't do enough. Made great use of the spa which was excellent. Definitely recommend this hotel. Its a great spot and will definitely be back. Ann Ireland

My experience at this hotel has been extremely disappointing, but I’ll begin by highlighting a few positives. Upon my late arrival at 11:00 PM, Ali, the receptionist, kindly ensured I had a meal waiting for me. He also assigned me a sea-view room, which turned out to be far too noisy for my liking. I requested a room change, but due to the receptionist’s limited authority, I was asked to wait until morning. After viewing three rooms, I accepted one with a less appealing view, simply because it was quieter, which suited my preference. However, it’s important to note that I had to carry a duvet from my previous room since there was none available in the new one. I also had to move all my belongings. The air conditioning repeatedly shut off by itself, requiring me to restart it every hour, and it was difficult to convey this issue in English, as the manager barely listened or tried to understand my concerns. The shower wasn’t functioning properly, and I couldn’t get hot water. A technician arrived the next morning without prior notice or permission to enter my room, fixed nothing, then left without any communication. Despite his two visits and entering my room unannounced, the issue was not resolved. I was then told to wait another day, and at the same time, I was pressured to change hotels. I refused, as my holiday was booked through Love Holidays, and dealing with them would be unnecessarily difficult. The manager then called someone he claimed was from Love Holidays, who threatened me on the phone, accusing me of disturbing the staff and warning me that if I complained again, I would be reported to the police. This was baffling and incredibly disappointing, especially since I had only made polite requests for improvements. When I asked for the agent’s name, he refused to provide it. I consider this harassment, and I will be reporting it to Love Holidays. The manager, Kublai, offered me access to the Hamam, but when an uninvited man entered, I immediately decided to leave. Feeling increasingly isolated, I had my partner fly in to support me. I must stress that when we book a room, we pay for the space, and the room I was given could easily accommodate three people. Kublai insisted that I pay him 600 liras in cash, despite being unable to provide any documentation or rate list to justify this charge. When I asked for clarity, his behaviour became overbearing and aggressive. I decided to leave the hotel three days early, despite having already paid for seven days. To be clear, this hotel does not meet the standards of a four-star establishment. The food was repetitive, with mainly vegetarian options and one meat dish. It was bland at best, and those who care about good food will be severely disappointed. Either the food was overly salty or completely flavourless. The gym was poorly maintained, with broken equipment and malfunctioning machines. While the cleaning staff was decent, the woman seemed poorly trained in basic etiquette, often kno

I’m very disappointed, the dor at balcon it was open and blocked, I couldn’t close it, the air conditioner as well ,doesn’t work, i had a chair in my room and it was broken, my shower as well , leaking on the floor. After every dinner they was making pictures at my food. I didn’t apply at the screen from the front door, but the cleaner,he still comes inside. And i was forced to go out allmost naked. The dj ,he had a bad attitude about our childs when they played at the pool. They will tell you “ all inclusiv” but you drink only juice mixed with water and poor beer. They didn’t change our towels. To expensive for what they offer. I do not recommend.