아약스 호텔

Ajax에 머무르는 훌륭한 호텔. 매우 친절한 직원. 매우 높은 수준의 청결. 무료 WiFi가있는 멋진 넓은 객실멋진 수영장과 온수 욕조.무료 주차. 401에 편리하지만 호텔 내부에서 매우 조용합니다.

호텔 직원은 매우 친절했습니다. 서비스는 훌륭했습니다. 훌륭한 가치를 갖춘 매우 깨끗한 호텔은 매우 편안했습니다. 다음에 방문 할 때이 호텔을 모든 사람에게 추천 할 것입니다.

내 경험이 좋다고 생각했기 때문에 집에 도착했을 때 익스피디아에 좋은 리뷰를 썼습니다. 그런 다음 며칠 후 신용 카드에 $250의 요금이 부과되는 것을 발견했습니다. 나는 전화를 걸어 깨진 사진을보고 한 같은 사람이 모든 방을 검사하고 체크인하기 전에 깨졌을 경우 알아 차렸을 것입니다. 관리자에게 메시지를 남겼지만 아직 듣지 못했습니다. 나는 느슨한 유리가 있기 때문에 그것에 대해 그들에게 말했고 위험할 수 있다고 생각했습니다. 나는 내가 그들에게 호의를 베풀고 있다고 생각했습니다! 처음 체크인했을 때는 밤 10시였다. 우리는 하루 종일 여행했습니다. 부러진 사진을 발견했을 때 체크아웃할 때 보고하겠다고 했습니다. 그들이 이것을 당길 것이라고 생각한 적이 없습니다. 다시는 홈우드 스위트에 머물지 않을 것입니다!

Multiple issues right from check in and throughout the remainder of our stay. I booked a room with 2 queen beds for 2 adults and 2 children (both under the age of 6). We ended up also having to bring our youngest daughter as well who is almost 3 yrs old, not knowing there was a max occupancy of 4 per room. When I told the front desk i had a 3,4 and 5 yr old with us they immediately said they couldn't allow us to have the 2 adults plus 3 children in 1 room. Given the ages of the children I thought it was ridiculous that a 3 yr old would even count as an additional guest. I was told I must get a 2nd room to accommodate us and they didn't have any adjoining rooms available. I asked to speak with a manager as I was not paying an extra $150 for another room that we wouldn't even use just because I had no choice but to bring our 3 yr old child. I wasn't allowed to speak with the manager all I was told was that it was policy and nobody could change that. This was extremely poor customer service in my opinion. After driving hours to get there and being told this information I was extremely upset. After arguing for a while in front of my children the front desk finally agreed to just allow it but for an additional $50 charge which I had already asked him to do and he said no. I had no choice but to agree at that point as we had nowhere else to stay for the night. We got put room keys and discovered we were in the 1st room next to the front lobby, vending machine, and laundry room. All noisy areas to have 3 young children (1 of which is autistic) sleeping but I accepted it and didn't want to ask for another room. When I got into the room I discovered we had absolutely no towels, cloths etc. So I went to ask someone in the housekeeping area for some towels, I was told my daughter took them all which was not true at all. I told them I checked into the room 5 minutes ago and there were none in there and my 3 and 4 yr old have not taken anything. The man seemed annoyed and gave me 2 towels....again I needed more than that but did not complain. We went about our evening and took the kids swimming only to discover there were no towels in the pool area and since we only had 2 in our room we needed more so I had to go back to housekeeping and ask for 3 towels. They still didn't fill the towels up on the pool deck for other guests. We had a terrible sleep because the walls are paper thin and could hear everything above us and beside us, including the laundry shoot.

퀄리티 스위트 휫비에서는 바쁜 일정 후 휴식시간을 보낼 수 있는 편안한 객실이 마련되어 있습니다. 퀄리티 스위트 휫비 객실은 여행객과 비즈니스 출장객 모두에게 휘트비에서 편안하게 지낼 수 있는 공간입니다.호텔은 비아레일 오사와 기차역까지 단, 3km 정도 떨어져있어, 쉽게 이동할 수 있습니다. 주변에 Landmark Cinemas 24 Whitby, 빅 알스 아쿼리엄 수퍼센트레스 - 휘트비, 제너럴 모터스 센터 등 유명 관광지들이 많이 있어 특별한 여행을 즐기실 수 있습니다.여가시간에는 다양한 호텔 시설을 이용하실 수 있습니다. 호텔에서는 쾌적하고 편안한 주차 서비스를 제공합니다.

Great staff (especially Joey & Megan), lots of seating for breakfast, very quiet even though it's right beside the highway. Room was very clean, bed very comfortable. Lots of restaurants that are easy to get to nearby. Only complaint is the sink in the bathroom - very high and quite a distance from the edge of the counter to the sink. Will be back to this one as it's a 1/2 way point for us visiting. We had a bad experience from another hotel in this chain, and I was ready to give up on it, but thanks to this place, we will continue to stay with the chain.

On checking in was told “Only government issued ID!” Offered my Canadian passport or health card. Was told ‘Only a drivers license will do.’ Receptionist was rude. As if I can produce a drivers license on demand. She looked at me as if it were my fault. Hotel policy! Now she had a’too bad for you lady!’ expression on her face. Another lady came out from the back and suddenly I was ok. Given a second floor room after asking for first floor because of our dog. “Hotel is full!” (9pm parking lot virtually empty). Our dog got stressed over the tiled stairs and refused to go up. From her desk the receptionist could see this. Suddenly a 1st floor room was available. Was told on checkout the generally drivers license is the preferred ID .Also told that somewhere it is written in TINY print as policy. ’Tiny’ his word not mine. Never did find it. If they can notify you in bold print about the $250 precharge, they can in same bold print notify you of the ID issues. Extremely bad service! Also was told that the reason they do not like passport or health card photo ID as their staff should not have that info available to them! (think about that for a minute!). Have traveled all over the world and never had an issue like this before. Won’t be using the Comfort Inn chain ever again! If you have a pet..ok…otherwise go to the Ajax Hilton where we always get the best service available.

우리는이 지역에서 새해 전날을 축하했습니다. 호텔은 좋았습니다. 복도는 깨끗하고 밝았습니다. 방은 깨끗했고 별도의 거실이있었습니다. 직원들은 친절했습니다. 우리는 다음 여행을 위해 돌아올 것입니다.

아주 좋아요, 조식도 맛있고 종류도 다양합니다. 밖을 내다보는 방의 야경은 나쁘지 않다.

매우 깨끗하고 친절합니다.