빅토리아 홈 & 레지던스

"객실은 매우 깨끗하고 현대적이었습니다. 아침 식사는 좋았습니다. 무료 주차 공간이 부족했습니다."

빌라스 팰리스

"We stayed at Villars Palace at the end of October, during the off-season. The hotel was completely refurbished about three years ago and is beautifully decorated. They have preserved the original 1913 structure, which gives the property genuine character and charm. The mountain views are magnificent. We were upgraded to a junior suite instead of the superior panorama room we had booked, as there was a mix-up at check-in and we had to wait for the room to be ready. The suite had no fridge and no bathtub, but two showers. The bed and pillows were way too firm, and we didn’t sleep well. Breakfast on the first day was below 5-star expectations: short-staffed service, only four types of bread and two jams (with no indication of provenance), fresh fruits that seemed imported (berries, pineapple, strawberries), and Eggs Florentine that were bland. There was no bread grill, and it took a long time to get toast when requested. On Sunday, breakfast was moved to the beautiful ballroom, which created a much more pleasant atmosphere. There were also more bread options, a bread grill, and a better overall selection (a noticeable improvement). Unfortunately, the Eggs Benedict remained tasteless. There is no room service, which feels surprising for a hotel in this category. Only one restaurant (“Le 1913”) was open during our stay, with limited vegetarian options, and the bar menu was also quite restricted. On the positive side, Fanny at the spa reception deserves special mention for her kindness and professionalism. She helped us organize our treatments and provided excellent advice even before our arrival. The fitness area is spacious and well equipped. We booked a private coaching session (CHF 200/50 min). Quite expensive but professional. Afterwards, we enjoyed a 90-minute deep-tissue massage, which was excellent. Special thanks to Céline and Katerina, both highly skilled masseuses who made the experience memorable. Unfortunately, we couldn’t fully enjoy the sauna and jacuzzi, as they were quite busy and there seemed to be only one person cleaning and replacing towels and slippers, so the area didn’t feel as pristine or relaxing as expected for a 5-star spa. As for Villars, it’s a charming alpine village, but in the off-season it loses much of its winter atmosphere — many shops and restaurants are closed. It might be worth returning in peak season when the resort is livelier, though prices — already high — will likely rise further."

VIU 호텔 빌라

"It's great to travel conveniently and quickly. The skiing experience at the snow mountain is really very good. Exclusive broadcast. I like it very much. It's great to rest here. It's really good."

호텔 뒤 노르

"호텔은 마을 중심에 위치하고, 웹사이트에서 보기에 괜찮아 보였기 때문에, Via Francegina(첫날 걷기)에서 약 25km를 걸은 후, 그곳에서 휴식을 취할 것을 기대했습니다. 우리는 오후 4시 45분에 도착했습니다. 우리는 트레킹 때문에 늦게 도착할 것이라고 미리 알려드렸습니다. 우리는 체크인이 저녁 7시까지 가능하다는 말을 들었습니다. 우리는 그곳에 도착해서 너무 안도했고, 체크인하기 전에 음료수를 마시러 가서 상쾌해지기로 했습니다. 우리는 근처 술집에서 음료를 주문했을 때, 호텔 밖에서 우리를 보고(우리가 무엇을 할지 논의하고 있을 때) 리셉셔니스트가 전화를 걸어와서 즉시 체크인해야 한다고 말했습니다. 나는 우리가 곧 도착할 것이라고 설명했고, 그녀는 우리에게 확실한 시기에 즉시 체크인해야 한다고 말했습니다. 그래서 우리는 음료를 두고 그렇게 했습니다. 우리는 25km를 걸은 안도감을 설명하고 술 한 잔으로 축하하려고 했지만, 그녀는 전혀 받아들이지 않았고, 우리가 남겨두어야 했던 술에 대한 사과도 하지 않았습니다. 그녀는 '여권'을 찍었습니다. 저는 체크인이 7시까지라는 것을 알고 있었기 때문에 긴급성을 몰랐다고 설명하려고 했습니다. 그녀는 하루 종일 호텔에 혼자 있었고 집으로 가는 교통편을 구해야 한다고 말했습니다. 저는 다시 한 번 체크인이 7시까지라고 상기시켰고, 그녀는 '오늘은 안 돼'라고 말했습니다. 저는 다시 한 번 침착하게 체크인 시간을 미리 알리지 않았다고 말했고, 그녀는 매우 화를 내며 눈을 마주치지 않고 지불에 대해 다시 한 번 화를 냈습니다. 호텔이나 다른 곳의 시설에 대해 질문할 기회는 없었습니다. 그녀는 문을 닫고 있었고 리셉션뿐만 아니라 호텔 자체도 밤새도록 사람이 없을 것입니다. 호텔에 들어가려면 코드가 필요했고, 잊어버리면 번호로 전화해야 했습니다. 그녀는 화를 내고 무례했으며 전혀 전문적이지 않았습니다. 저는 호스피탈리티 업계에서 이렇게 무례한 일을 경험한 적이 없습니다. 방은 적당하고 깨끗했지만 제공되는 것에 비해 가격이 너무 비쌌습니다. 중앙 복도의 카펫은 얼룩이 져서 진공 청소가 필요했습니다. 이 호텔은 호텔로 분류되지만 아침에 아침 식사를 제공한다는 사실 외에는 어떻게 그 범주에 속하는지 의문입니다. 아침 식사는 뷔페였고 최소한의 선택만 있었습니다. 다른 서비스는 전혀 없었습니다. 유일하게 만족스러운 점은 아침 식사를 도와준 스리랑카 출신의 소녀가 미소가 예쁘고 도움이 되었다는 것입니다. 다른 리뷰에서 다른 고객들도 비슷한 '멋진' 경험을 했다는 것을 알았습니다. 가격이 비싼 편이기는 하지만 친절한 환영이 큰 차이를 만들어냈을 것입니다. 저는 여기 머물기를 추천하지 않습니다."

알프 플뢰리

"Charming and typical small chalet hotel. Great central location in the village. Rooms clean and simple. The reception staff, Caroline and Ana are superb, nothing is too much trouble and the information they provide is excellent."

샬레 로열알프 호텔 & 스파

"The hotel is elegant with lovely rooms but my visit was ruined by 2 things. 1) my IPad was unable to connect to the guest internet and no one was able to help. I was told it was ‘illegal’ for the hotels IT person to help me. Someone also mentioned there have Benn problems with Mac laptops and IPads because of some security issues. I spent hours trying to sort it out as I needed the IPad for writing…my iPhone worked but wasn’t up to editing docs. I would not recommend using this hotel if you rely on your IPad until they figure out what the problem is. Note it worked fine at the man in conference hotel (Villars Palace) and every other hotel on my trip. 2) even worse was that at the first breakfast buffet several of us got sick ( we suspect sausages) with a debilitating tummy upset that meant frequent trips to bathrooms during conference and ruined a subsequent hiking holiday. I had to go to pharmacy doc and it still isn’t ok. Sorry to be so negative as I usually give very positive reviews."

빌라르 로지

"We recently stayed at Villars Lodge with a large group of friends and were absolutely delighted with our experience. The establishment's restaurant wowed us with its delicious cuisine and impeccable service. The highlight of our stay was undoubtedly the spa, where we were able to relax while enjoying breathtaking views of the magnificent surrounding landscapes. In summary, Villars Lodge is a high quality property that I highly recommend to anyone looking for a relaxing mountain getaway. We can't wait to return for another unforgettable stay!"

샬레 라 그리오테

"Beautiful environment, very like the retro style, the restaurant is available."

메종 데 스포츠 드 빌라르