I’m the first to admit that I’m a perfectionist & for my sins I’m usually picky when it comes to standards; whether it be food preparation, manners, choice, cleanliness, or drinks. However….. I cannot fault this hotel & I can’t praise it or the staff enough. The staff are nothing short of amazing. The reception staff are efficient & explain everything thoroughly, providing leaflets, maps, & directions. The staff never stop & work really hard from getting up to going to bed. They are courteous, knowledgeable, & professional at all times. You never have to wait for anything. They genuinely care about guests & want them to have a great time. They really take the time to engage with people & show genuine interest. I ever saw a member of the entertainment team joining in with peoples games. The entertainment team go all out & theres always something to see or do from bingo, darts, aqua-fit, or painting. The shows are fantastic & encourage audience participation. The hotel is spotlessly clean, fresh towels left, toiletries replenished, & room cleaned daily. Great location, buses just outside the hotel which go to pretty much everywhere. 24 hour self service drinks from soda water to Fanta to beer. Water is also provided in the room & at the bar. Late night snacks after 12am for those night owls too. There’s always plenty of seats & sun beds no matter the time of day so you can take your time & relax. Great a**osphere in all of the bars with a variety of music & acts to suit all tastes. Food excellent in all of the restaurants & plenty of choice. Can’t wait to return.
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